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Installing Windows 11 update 24H2 causes problems with drivers

Anonymous
2024-12-11T10:14:05+00:00

Yesterday, I installed the 24H2 update, then updated and shut down my PC. Today, when I turned it on, I was greeted with multiple Program Compatibility Assistant popups stating that certain drivers cannot load on this device:

I checked Settings > Windows Update and noticed the update didn't install properly. Here's a screenshot of the update status:

To resolve this issue, I had to boot into Safe Mode using Shift + Restart, then go to Advanced Options to uninstall both the quality and feature updates. After doing so, everything seems to be working fine, but I'm unsure if I should attempt the update again or try to repair some issues first.

Currently, my Windows Update settings look like this:

System Information:

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-18T14:32:46+00:00

    This update killed my logitech trackball and my bluetooth accessories.

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  2. Anonymous
    2024-12-13T13:11:06+00:00

    Hi,
    I have just intalled the lastest Windows Updates and now I get the error for ssgdio64.sys.

    Some older post online and it suggests the following:

    1. Open command promptas an administrator (not Powershell).
      Search "cmd" in the start menu to find it easily, remember to right click "run as administrator"
    2. type the following command to delete the service that is unable to load: 
      • sc delete ssgdio
    3. You will see a success message.
    4. Go to C:\Windows\SysWOW64\driversand delete ssgdio64.sys
    5. Reboot and the error should now be gone.

    Not sure if I should risk removing the driver.

    Source: https://community.amd.com/t5/pc-drivers-software/unable-to-load-ssgdio64-sys-on-this-device-when-i-open-memory/m-p/556670#M163605

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  3. Anonymous
    2024-12-16T00:41:46+00:00

    Same issue here, ssgdio64.sys

    Not too keen on randomly removing a sys file because a new Windows update is tripping on it. Any reason to be worried about that file ?

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  4. Anonymous
    2024-12-15T21:34:07+00:00

    I'm here because I have the same issue right now after I just restarted from updating my computer.

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  5. DaveM121 880.8K Reputation points Independent Advisor
    2024-12-11T15:59:47+00:00

    Just checking with you, how are you proceeding with this problem.

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