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Laptop Freezes & BSODs: CLOCK_WATCHDOG_TIMEOUT, MACHINE_CHECK_EXCEPTION, UNEXPECTED_KERNEL_MODE_TRAP on Windows 11

Anonymous
2024-12-13T11:36:58+00:00

Hello Community,

I recently purchased a brand-new ASUS ROG Strix G18 laptop with excellent specs, but I’ve been facing frustrating and recurring issues, including Blue Screens of Death (BSOD) and complete system freezes. These problems occur far too often, even after reinstalling Windows 11 (fresh copy), which I hoped would resolve the situation.

Here’s the context:

  • The laptop sometimes freezes completely when idle, requiring a forced shutdown via the power button.
  • I’ve also noticed BSODs during active usage, especially when working in Visual Studio 2022 on Angular projects, which rely on a Node.js environment.
  • I have encountered the following BSOD error messages:
    • CLOCK_WATCHDOG_TIMEOUT
    • MACHINE_CHECK_EXCEPTION
    • UNEXPECTED_KERNEL_MODE_TRAP

To provide further comparison, my previous laptop (with much lower specs) has run Angular, Node.js, and Visual Studio 2022 without any problems for 2–3 years. This makes the issues on this new machine even more perplexing.

System Information:

  • Model: ASUS ROG Strix G18 G834JZR
  • OS: Windows 11 Home (Build 26100)
  • Processor: Intel Core i9 13980HX
  • Memory: 32 GB
  • Graphics Card: NVIDIA GeForce RTX 4080 (12 GB)
  • BIOS Version: G834JZR.320 (dated 10/24/2024)
  • Windows and Drivers: Fully updated

Symptoms:

  • Random freezes when the laptop is idle.
  • BSODs with the errors mentioned above, particularly during heavy development work in Visual Studio 2022.

I am attaching the minidump file for analysis.

https://drive.google.com/drive/folders/12bEk_yvH7Flgh5GTc8lKB_S1jT2gYreN?usp=sharing

Has anyone faced similar issues, especially with BSODs on a new machine? Could these problems be related to hardware (such as the graphics card or CPU), software (Node.js interactions), BIOS settings, or drivers?

Any troubleshooting advice or insights would be highly appreciated!

Thanks in advance!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-12-18T13:18:22+00:00

    Hi DaveM121,

    Thank you for your response.

    I ran MemTest86, and it successfully passed all 4 tests. I’ve attached the results for your review.

    I also ran Driver Verifier following the steps outlined in this article:
    https://answers.microsoft.com/en-us/windows/for...

    Driver Verifier is running successfully as verified.

    I’m attaching the new minidump files generated after running Driver Verifier. Please have a look.

    https://drive.google.com/drive/folders/1J8VEDRuLb-lMlTfHlOppUdyVSDQF-IkK?usp=sharing

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  2. DaveM121 888.6K Reputation points Independent Advisor
    2024-12-13T12:10:27+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files just indicate generic memory (RAM) corruption no specific driver is listed

    1

    Because the system crashes have survived re-installing Windows the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

    2

    If no RAM errors are found, to try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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