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i donot have windows hello driver for hp elitebook 840 g6. how can i install it.

Anonymous
2024-12-05T19:19:32+00:00

i donot have windows hello driver for hp elitebook 840 g6. how can i install it. please tell me how can i solve this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-12-06T10:36:28+00:00

    Not showing biomatric windows hello finger driver. how can i fixts this problem.

    please help

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  2. Anonymous
    2024-12-06T07:21:14+00:00

    Dear Atm golam Ashik!

    Welcome to the Microsoft Community!

    I read your post about Windows Hello not working on your laptop HP EliteBook 840 G6.

    Is it the fingerprint function or Windows Hello Face function in Windows Hello that is not working properly? When I looked up the HP official website, I saw that your laptop has an optional fingerprint function, so I would like to confirm with you which function in Windows Hello is not working properly.

    And for issues related to HP computer drivers, you can first download the corresponding driver from the official website of your device and do an automatic test. Please visit the following HP official website to check:

    HP EliteBook 840 G6 Notebook PC Software and Driver Downloads | HP® Support

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. 

    After that, check whether there are other driver updates in your Windows Update. If so, please complete the update first. Please tell me the results of your attempts, and if there are other questions or more information to be added, please let me know in your next reply, and we will solve the problem together.

    Thank you for your understanding and support! 

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

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