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Snipping Tool not working

Anonymous
2024-12-30T06:57:48+00:00

Screen Snip feature has not been working for the past 2 weeks but was working just fine before. When I use the hotkey (Win + Shift + S) my cursor shows it loading but nothing happens. When I try to open the app itself and press on the + button it does nothing and just closes the app.

Things I've tried

  • Reapiring & Resetting Snipping
  • Reinstalling and Installing
  • Changing the date to October/September on different years
  • Opening app as administrator.

I looked at the windows event viewer and have gotten this error related to Snipping Tool

Log Name: Application

Source: Application Error

Date: 12/30/2024 12:47:15 AM

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: DESKTOP-EQKO61T

Computer: DESKTOP-EQKO61T

Description:

Faulting application name: SnippingTool.exe, version: 11.2409.25.0, time stamp: 0x6719604e

Faulting module name: ucrtbase.dll, version: 10.0.26100.1882, time stamp: 0x52db7a2d

Exception code: 0xc0000409

Fault offset: 0x00000000000a502e

Faulting process id: 0x35B0

Faulting application start time: 0x1DB5A86A93C41F1

Faulting application path: C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2409.25.0_x64__8wekyb3d8bbwe\SnippingTool\SnippingTool.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: a46fd89b-655f-40ff-8ce8-0da711056cb0

Faulting package full name: Microsoft.ScreenSketch_11.2409.25.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

Event Xml:

Windows for home | Windows 11 | Microsoft Store

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  1. John DeV 163.6K Reputation points Independent Advisor
    2024-12-30T07:38:32+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

    Please let me know if you have tried the methods below.

    If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

    Please try changing your Region to United States if it helps.

    **Update Snipping tool

    Open Microsoft Store then click Downloads

    Update Snipping tool or click Update all

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/usi...

    After that, restart your computer

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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