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Error Encoutered After Trying to Upgrade Windows 10 to Windows 11

Anonymous
2024-12-08T05:25:01+00:00

Hi,

I got the error after trying to upgrade Windows 10 to Windows 11.

"We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet"

I also check that my PC meets Windows 11 Requirements.

How I can solve the error and upgrade to Windows 11?

Thanks.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Lester Bernard Reyes 79,530 Reputation points Independent Advisor
2024-12-08T05:58:31+00:00

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, this error happens when there is an internet connection problem or the PC doesn't meet the system requirements, I suggest running a PC health check just to check if the PC is capable of upgrading:

https://aka.ms/GetPCHealthCheckApp

If the PC passes the system requirements and all is good in the PC health check, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:

https://answers.microsoft.com/en-us/windows/for...

Let me know how it goes and I hope that helps.

Bernard

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  1. Anonymous
    2024-12-12T17:29:09+00:00

    Hi Bernard,

    Thank you for the reply. The auto-update was generated and I can upgrade now.

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