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Windows 11 update from 23H2 to 24H2 iqvw64e.sys error

Anonymous
2024-12-09T07:51:38+00:00

Here's what the pop-up window says

A driver cannot load on this device

Driver: iqvw64e.sys

A security setting is detecting this as a vulnerable driver and blocking it from loading.

You'll need to adjust your settings to load this driver.

Learn more | Cancel

I found the driver in c:\ProgramFiles\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7240.285

So after the Windows Update to 24H2 i got the above message and need a way to fix it.

The operating system is Windows 11 Home

I need a specific way to adjust the settings to load the driver

Everything else after the 24H2 update seems to be fine. I don't get any other error messages.

Any specific information and posts would be helpful and useful for a solve.

I now have a folder C:\Windows.old and i figure this is for rolling back the update if it was necessary.

Jeffry

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-11T03:24:27+00:00

    After right clicking the iqvw64e.INF file (under c:\program files\dell ... ) and choosing install, a iqvw64e.sys was found in the c:\windows\system32\drivers folder.

    It wasn't previously there.

    Apparently it wasn't previously necessary for the 23H2 update i was running.

    Everything seems to be good. No more pop-up window.

    Jeffry

    10+ people found this answer helpful.
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  2. Anonymous
    2024-12-22T15:42:37+00:00

    Just wanted to update on my different solution:

    (I had an EXISTING OUTDATED iqvw64e.sys file in my c:\windows\system32\drivers folder):

    1. Download the latest intel network adapter driver from intel.com for windows 11 but don't install yet:

    https://www.intel.com/content/www/us/en/download/727998/intel-network-adapter-driver-for-microsoft-windows-11.html?wapkw=intel%20network%20adapter%20driver%20for%20windows%2011

    1. UNINSTALL intel network connections drivers from settings>apps>installed apps (this removes the old file). Reboot Computer.
    2. Install the latest intel network adapter driver downloaded from intel.com in step 1. Reboot Computer.
    3. DONE!

    10+ people found this answer helpful.
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  3. Anonymous
    2024-12-10T00:03:03+00:00

    Hi, I am Dave, I will help you with this.

    iqvw64e.sys is the Intel Network Adapter Diagnostic Driver, it is unusual to find that driver in the Dell folder, usually it is located in the C:\Windows\System32\Drivers folder.

    Try downloading and installing this version of that driver from the Intel website to see if that resolves the popup error.

    https://www.intel.com/content/www/us/en/downloa...

    ________________________________________________________
    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you Dave

    Yea for some reason the file wasn't under c:\windows\system32\drivers folder

    I think i may have fixed it

    i went into the folder where the driver was and i found an ipvw64e.INF file that allowed me to install the driver after a right click on it.

    I didn't see the error message come up anymore

    thank you for the link

    maybe updating that would be a good idea

    Thanks for your post and your help

    Jeffry

    10 people found this answer helpful.
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  4. Anonymous
    2025-02-05T14:38:59+00:00

    I have this same issue.

    I've now tried all the solutions suggested in this thread, but the issue remains...

    Just have to say that I HATE it when Microsoft f..s up stuff with their updates! It should NOT be necessary to struggle for hours to fix something THEY ruined!!!

    9 people found this answer helpful.
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  5. Anonymous
    2025-02-06T07:56:23+00:00

    Hi Jeffry, and Dave,

    right clicking the iqvw64e.INF file (under C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7240.285 ) and choosing install

    And reboot, and it fix my problem too ...

    Kind regards

    Thanks Microsoft Windows 11 devs to having making me lost my time since January 6th 2025 ...

    8 people found this answer helpful.
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