What is the correct format to enter a Nigerian phone number in Microsoft phone number verification

Question

What is the correct format to enter a Nigerian phone number in Microsoft phone number verification

Anonymous

I am trying to verify my phone number on Microsoft services but keep encountering issues. I'm unsure of the correct format for inputting a Nigerian phone number during the verification process. I selected the country code (+234) from the dropdown, should it exclude the leading zero from the local number?

For example, if my phone number is 08012345678, should I enter it as:

080 123 456 78,
801 234 5678,
or just 08012345678?

Additionally, neither works at the moment, I just get an error message that says "The phone number you entered isn't valid. Your phone number can contain numbers, spaces, and these special characters: ( ) [ ] . - * /".

Any clarification or guidance would be greatly appreciated!

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3 answers

Answer 1

Absolutely, Microsoft failure has been so drastically hazardous insomuch that people thinks the fault is coming from their country or geographical region, which extremely not true. Every other search engines such like google, yahoo, Amazon and lot more have rectified this issues long ago,but why is it that Microsoft soft is still persisting on this frustrating issue? I think Microsoft is trying to shift it's failure on users geographical region, unknowingly to it's self that lot of people have already discovered that Microsoft is having a global phone number verification disability. So don't think this is your fault, neither should you think it's your Telecom issue, neither should you think your country have limited your count phone number code from Microsoft. The fault is indeed from Microsoft due to it's disability to verify global country Telecom codes. So I advise you dump Microsoft and move on with Gmail by Google.com, protonmail by proton.me and lot more genuine and perfect security mail servers out there, instead of waisting your time with Microsoft. Thanks.

Answer 2

Hi Kirito,

Thanks for the response, but I've tried both formats (with the country code and without it), also worthy to note that Nigerian phone numbers are 11 characters long.
The second option didn't work for my primary phone number the error message was the same as the previous error, but the error message changed when I entered the secondary phone number to "We don't support that country code. Add an email instead."

Answer 3

Hello Nasirullah Oladipo and welcome to the Microsoft Community!

Based on your feedback, you would like to know what is the correct format for entering a Nigerian phone number in Microsoft Phone Number Verification

We are happy to answer your question!

You can try to see if the format passes

+234 xxx xxxx or 0xxx xxx xxxx

I hope you find the above information helpful

Kirito|Microsoft Community Support Specialist

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What is the correct format to enter a Nigerian phone number in Microsoft phone number verification

3 answers