Summit,
Very many thanks for your reply. #My windows versionis:-
Version 24H2 (OS Build 26100.2454)
Bartlington
Software Protection Services
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Software Protection Serviceseems does not seem to run. I got the following message:-
Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 07/12/2024 10:49:37
Event ID: 16384
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-I8IFOTE
Description:
Successfully scheduled Software Protection service for re-start at 2124-11-13T10:49:37Z. Reason: RulesEngine.
offline down level migration succeeded
Event Source Event Xml:
The locale ID 2057
The restart date is 100 years in the future. ( I have not the skills to put this date in)
Does this matter?.
I tried to start the Software Protection but when I click the start button, the progress gauge stops at only15% complete and the status sign changes from "running" back to "stopped"
The reason why I started of my investigations was that my monitor screen goes black f for a few seconds repeatedly when I start up. After an hour or so, these blackout become less frequent
Windows for home | Windows 11 | Performance and system failures
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2 answers
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Anonymous
2024-12-10T09:09:30+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA 170.3K Reputation points Independent Advisor2024-12-07T17:17:57+00:00 Hi Bartlington,
I'm Sumit, here to answer your query at the Microsoft Community.
Apologies for any inconvenience you are experiencing. I am happy to help you today.
It seems like there are two different issues. Ideally Software protection service handles Windows and Office activation, not related to the hardware. Let us dig deeper.
Type "winver" in the search/Run box and press enter.
What is the Build and version number reported in the Window?
To better understand the issue, Please see the article below on how to share System logs.
http://www.yourwindowsguide.com/2017/12/how-to-...
Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.