How to install bluetooth drivers?

The screenshots are attached below

Ah, I see now. This motherboard doesn't have Wifi / Bluetooth adapter, which is the hardware.

You need that hardware first. You can get an external USB bluetooth one too if that's easier. Your JLabs JBeats Lux uses BT 5.3, so you want your wifi adapter to be at least 5.3 (higher is fine). Make sure you get name brand one like TP-link, Asus, etc. Don't get those no-name ones from Amazon, because you need good driver support from their manufacturer.

When it says it is not compatible, LMP is the typically the first thing we check, and then compare with your headphones' BT version to see if your LMP might be too low.

If you cannot find it, Can you share with me two screenshots please?

1. Go to Device Manager > Network Adapters, I would like to see what's listed.
2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

Thanks!

The instructions will not work as I do not see Bluetooth as an option in the device manager. I was asking if there is a way to install Bluetooth using software or hardware? My headphones are the "JLabs JBeats Lux"

Hello,

Can you use this instruction: https://support.microsoft.com/en-us/windows/wha...

And tell me the LMP number for your bluetooth on the computer?

Next, can you tell me your headphones' brand and model please?