A driver cannot load on this device Driver: pcdsrvc_x64.pkms.

Hello Bill Foley1 and welcome to the Microsoft Community!

Based on your feedback, you are experiencing an issue with driver: pcdsrvc_x64.pkms that cannot be loaded on this device

When you encounter problems with pcdsrvc_x64.pkms driver not loading, it can be due to Windows security settings, such as memory integrity, that prevent this driver from loading.

Below are some solutions:

Method 1: Update the driver:

Make sure all device drivers are up to date.

You can download the latest drivers via Windows Update or by visiting the device manufacturer's website.

Method 2: Disable Memory Integrity:

The Memory Integrity setting may prevent some drivers from loading. You can try disabling it:

Open Settings > Update and Security > Windows Security > Device Security.

Click on “Kernel Isolation Details”.

Turn off the Memory Integrity setting.

Restart the computer for the changes to take effect.

Method 3: Uninstall and reinstall the software:

If pcdsrvc_x64.pkms is part of a program such as Dell SupportAssist, try uninstalling and reinstalling it:

Open Control Panel > Programs and Features.

Locate the software in question, right-click on it and select “Uninstall”.

Reinstall the latest version of the software.

Method 4: Run the System File Checker (SFC) and DISM tools:

These tools can scan and repair system files:

Open a command prompt (run as administrator).

Enter the following command and press Enter:

sfc /scannow

When finished, enter the following command and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

Restart the computer.

Method 5: Check for recent Windows updates:

Sometimes, recent Windows updates may cause driver issues.

You can try to uninstall the recent update:

Open “Settings” > “Update and Security” > “Windows Update”.

Click on “View Update History”.

Select “Uninstall Updates” and then uninstall the most recent update.

We hope you find the above information helpful!

Kirito|Microsoft Community Support Specialist

Hello Bill Foley1 and welcome to the Microsoft Community!

Based on your feedback, you are experiencing an issue with driver: pcdsrvc_x64.pkms that cannot be loaded on this device

When you encounter problems with pcdsrvc_x64.pkms driver not loading, it can be due to Windows security settings, such as memory integrity, that prevent this driver from loading.

Below are some solutions:

Method 1: Update the driver:

Make sure all device drivers are up to date.

You can download the latest drivers via Windows Update or by visiting the device manufacturer's website.

Method 2: Disable Memory Integrity:

The Memory Integrity setting may prevent some drivers from loading. You can try disabling it:

Open Settings > Update and Security > Windows Security > Device Security.

Click on “Kernel Isolation Details”.

Turn off the Memory Integrity setting.

Restart the computer for the changes to take effect.

Method 3: Uninstall and reinstall the software:

If pcdsrvc_x64.pkms is part of a program such as Dell SupportAssist, try uninstalling and reinstalling it:

Open Control Panel > Programs and Features.

Locate the software in question, right-click on it and select “Uninstall”.

Reinstall the latest version of the software.

Method 4: Run the System File Checker (SFC) and DISM tools:

These tools can scan and repair system files:

Open a command prompt (run as administrator).

Enter the following command and press Enter:

sfc /scannow

When finished, enter the following command and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

Restart the computer.

Method 5: Check for recent Windows updates:

Sometimes, recent Windows updates may cause driver issues.

You can try to uninstall the recent update:

Open “Settings” > “Update and Security” > “Windows Update”.

Click on “View Update History”.

Select “Uninstall Updates” and then uninstall the most recent update.

We hope you find the above information helpful!

Kirito|Microsoft Community Support Specialist

please help me the driver in printer is unable install it

This is the second driver issue that has occurred. In your explanation, you did not provide the actual driver name to locate it for Method 1 in Device Manager. Please provide the actual drive name for this error on driver pcdsrvc_x64.pkms.

Need to set this driver on this computer

hello im hvaing the issue with deiver: pcdsrvc_x64.pkms not loading or responding and my dell support center keeps saying theres an error and wants me to restart my pc ive done wat it ask 10 times hoping it might fix my problem but no luck this driver not loading is making it hard to sing into to xbox and steam both i need help asap my email is ******@gmail.com