Let me be perfectly clear on this. This whole issue is a MICROSOFT issue not a ME issue. Microsoft broke it...it falls to MICROSOFT...not ME...to fix it. I have neither the time, nor the technical expertise to deal with this. Microsoft does. Fix it.
Windows 11 24H2 update will NOT download or install
I'm sorry, but it seems to me, that hassle free installation of updates falls on Microsoft, and not to user to try and wade through the muck and mire of additional software installations to get your program to actually WORK. You solution is unsatisfactory, to say the least.
I downloaded the Windows Installation Assistant ran it, only to have it tell me I needed to download Windows PC Health Check Setup only to have it tell me my system was "compatible" with Windows 11. On refreshing the Windows Installation Assistant, it tells me it will now install Windows 11, which has been running since I had the PC built 3 years ago.
Windows for home | Windows 11 | Windows update
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Anonymous
2024-12-24T03:17:23+00:00 -
Anonymous
2024-12-24T09:03:14+00:00 I recently built my PC using new-gen parts, so my hardware is as up-to-date as it gets. The amount of time and effort required for something as simple as updating a PC is mind-boggling. I spent hours trying to install the Windows 11 24H2 update, only to repeatedly hit the 0x800f0838 error. After trying every single troubleshooting step with no success, I finally had to perform an in-place upgrade of Windows 11.
The upgrade process itself went smoothly, but when it came time to install the update after the upgrade, the same one that had failed before, it went from 100% complete back to 0%, before finally climbing back to 100% and completing successfully. It turned out the root cause was a missing prerequisite update, which is incredibly frustrating because I make sure to keep my PC, drivers, and updates current.
While researching this, it became clear this is not the first time users have faced similar issues. Updates with the same problem have been reported as far back as 24H2-9 through 24H2-12.
Why are users forced to spend hours troubleshooting, restarting, and ultimately resorting to something as drastic as a system reinstall just to get an update working? If an update requires a prerequisite, why isn’t it flagged or installed automatically? Microsoft, this process needs to be fixed. Updates should be seamless, not a multi-hour ordeal for users who are already doing everything they can to keep their systems up to date.
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Anonymous
2024-12-24T11:53:34+00:00 I got all the way to step #4 and stopped, as this is waaaay outside my technical expertise. I'm 100% in agreement with other posts. Microsoft needs to fix this and not lob it to the end user base to resolve an issue Microsoft Engineers caused.
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Anonymous
2025-01-01T15:00:46+00:00 Again, this is a MICROSOFT problem, not a ME problem. I have neither the time nor the tech savvy to deal with this. It falls to MICROSOFT to fix the problem, not us as users.
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Anonymous
2025-01-02T13:18:26+00:00 This reply reads like a parody. It gives me no idea whether update 24H2 is important or valuable to the smooth operation of my computer - and therefore whether it is worth my attempting all the convoluted rigmarole you suggest. What is clear is that if I do attempt it, I am likely to go wrong - possibly causing myself more problems than the update would solve. From other comments here it is clear that other users have attempted it with little success. So I won't attempt it. But I will think worse of Microsoft and its service to users like myself, people with no ambition to learn programming but just want our computers to work.