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Audio Driver Problem : Intel high definition Audio Driver

Anonymous
2024-12-23T07:43:57+00:00

Hello,

I have been having problems with this audio driver.

For some reason, no audio is coming out of my laptop. So I went to the device manager, looked at the drivers, and saw that the Intel high-definition Audio Driver was under Other drivers and also had there error icon next to it.

I tried to update the driver, and it said, " No Driver has been found. Please contact the people who made it or download it from their website." So I went to the Intel website for Windows 10 and 11, pressed install, and I got this.

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error> <Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>0FB3B9NS1JSVDAW0</RequestId><HostId>RPbOHxiu7J4JUVDIFu71fumNCsXYPX2lIuxXqr9u6yXMLREI6bjv1XsutGM7hZFIaYYOk4qY0dI=</HostId> </Error>

I don't know what happened I've contacted them and would like this to be sorted soon

My Specs:

Device name **********************

Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.40 GHz

Installed RAM 8.00 GB (7.65 GB usable)

Device ID **********************************

Product ID *******************************

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-12-24T03:53:10+00:00

    Hello, Gregg Hindom

    Welcome to Microsoft Community.

    This error message indicates that the server denied your request when trying to access a resource. It could be related to your network connection or an issue with Intel's server. Have you tried switching networks? For example, connecting to a different Wi-Fi, using a wired connection, or even a mobile hotspot?

    Also, are there any programs on your computer that might affect the connection? Such as firewalls, antivirus software, VPNs, proxy servers, or any programs that use a lot of bandwidth?

    Can other computers download the driver installation file without issues? If so, you could download it on another computer, save it to a USB drive, and then install it on this computer.

    Yuhao L

    Microsoft Community Technical Support

    1 person found this answer helpful.
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