canon mf toolbox 4.9 not working after windows 11 updates (Windows 11, version 24H2)

Hi ,

A solution presented by the user with this problem on the reddit link worked for two other known users and the alternative solution was not definitive.

Right click on Start > click on Device Manager > double click on Imaging Device > right click on your imaging device and select Disable > Right click on your imaging device again and now select update driver > select Browse my computer for drivers > select Let me choose from a list of available drivers > your driver should be in the list, select it > click Next and after successful loading, restart your computer and with luck, this will allow you scan with Canonutilities.

If possible, try and get feedback if it worked.

Credits.: mhysteik

https://www.reddit.com/r/printers/comments/1g9f...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps.

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Independent Advisor - Community

Thanks

I checked but it was not re-solved that way.

Canon ImageCLASS MF4870dn (All-In-One Printer)

Hi ,

I am Ivan, I will help you with this.

What is the model of the scanner or printer?

Independent Advisor - Community

Thanks

same error found