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Hello, please tell me how to fix the error on my laptop - SCEP WORKGROUP certificate registration initialization failure. CPU - Ryzen 5 4600H. GPU- GTX 1660ti

Anonymous
2025-01-21T18:51:45+00:00
  1. Certificate registration initialization failed SCEP WORKGROUP\KIKHAVM$ через https://AMD-KeyId-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net/templates/Aik/scep:

GetCACaps

GetCACaps: Not Found

{"Message":"The authority "amd-keyid-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net" does not exist."}

HTTP/1.1 404 Not Found

Date: Tue, 21 Jan 2025 18:31:31 GMT

Content-Length: 121

Content-Type: application/json; charset=utf-8

X-Content-Type-Options: nosniff

Strict-Transport-Security: max-age=31536000;includeSubDomains

x-ms-request-id: b66de97e-febc-4369-b9b7-3f65a1e04568

Method: GET(469ms)

Stage: GetCACaps

  1. SCEP Certificate Registration Initialization Failed Local System via  https://AMD-KeyId-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net/templates/Aik/scep:

GetCACaps

GetCACaps: Not Found

{"Message":"The authority "amd-keyid-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net" does not exist."}

HTTP/1.1 404 Not Found

Date: Tue, 21 Jan 2025 18:31:31 GMT

Content-Length: 121

Content-Type: application/json; charset=utf-8

X-Content-Type-Options: nosniff

Strict-Transport-Security: max-age=31536000;includeSubDomains

x-ms-request-id: d2a1fe62-4761-4bd1-893c-e9c1cfacccb9

Method: GET(469ms)

Stage: GetCACaps

  1. SCEP WORKGROUP\KIKHAVM$ certificate registration initialization failed through  https://AMD-KeyId-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net/templates/Aik/scep:

GetCACaps

GetCACaps: Not Found

{"Message":"The authority "amd-keyid-52fb59e29aa83a962fb9eef0fe5b4811de6b751e.microsoftaik.azure.net" does not exist."}

HTTP/1.1 404 Not Found

Date: Tue, 21 Jan 2025 18:31:32 GMT

Content-Length: 121

Content-Type: application/json; charset=utf-8

X-Content-Type-Options: nosniff

Strict-Transport-Security: max-age=31536000;includeSubDomains

x-ms-request-id: 2c0094c4-6acf-490a-862b-bbfe932c63c7

Method: GET(297ms)

Stage: GetCACaps

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-01-26T07:01:09+00:00

    Hi Welcome to Microsoft community.Based on the error messages you've provided, it seems that the issue is related to the Simple Certificate Enrollment Protocol (SCEP) failing to initialize the certificate registration due to a server not found error. Here are some steps you can take to try and resolve this issue on your Windows 11 laptop with Ryzen 5 4600H and GTX 1660ti:1. Check Network Connectivity and DNS Settings:

    • Ensure your laptop has a stable internet connection since SCEP requires communication with external servers.
    • Check your DNS settings to ensure they are correctly configured. You might want to try using a public DNS server like Google's (8.8.8.8) or Cloudflare's (1.1.1.1) to see if it resolves the issue:
      • Go to Control Panel > Network and Sharing Center > Change adapter settings.
      • Right-click your network connection, select Properties, then select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
      • Choose Use the following DNS server addresses and enter the DNS server addresses.
    1. Update Drivers:
    • AMD Drivers: Although your GPU is Nvidia, the error involves an AMD key ID, suggesting potential issues with AMD drivers or firmware related to the Ryzen CPU. Visit AMD's official website to download and install the latest chipset and firmware drivers for your Ryzen 5 4600H.
    • Nvidia Drivers: Ensure your GTX 1660ti drivers are up to date as well, though this error seems less directly related to the GPU. Use Nvidia's GeForce Experience or their website for updates.
    1. Disable and Re-enable TPM:
    • Since TPM (Trusted Platform Module) issues can sometimes cause SCEP errors, you might want to try disabling and then re-enabling it:
      • Restart your laptop and enter the BIOS/UEFI setup (usually by pressing F2, Del, or another key during boot).
      • Look for TPM settings, disable it, save changes, and exit.
      • Boot into Windows, then restart and re-enable TPM in BIOS/UEFI.
    • If your BIOS doesn't allow you to disable TPM, consider if a BIOS update is available that might address this issue.
    • Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and  is not responsible for the information you receive from the third-party  linked sites or any support related to technology.   If you are going to modify BIOS Settings, please  back up all your personal files first to ensure you do not lose data.
    1. SFC and DISM Commands:
    • Run System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools to repair potentially corrupted system files:
      • Open Command Prompt as Administrator.
      • Run sfc /scannow to check for corrupted system files.
      • If SFC finds issues it can't fix, run DISM with these commands: 
          DISM /Online /Cleanup-Image /RestoreHealth
    1. Task Scheduler:
    • Some users have found success by disabling a specific task in Task Scheduler related to SCEP:
      • Search for Task Scheduler in the Start menu.
      • Navigate to Task Scheduler Library > Microsoft > Windows > CertificateServiceClient.
      • Find AikCertEnrollTask, right-click it, and select Disable.
    1. Reinstall Drivers:
    • If updating doesn't work, consider uninstalling and then reinstalling the drivers for both your CPU and GPU from their respective manufacturer's websites.
    1. Contact Support:
    • If none of the above steps resolve the issue, consider reaching out to AMD Support for further assistance, as this might be a more complex issue involving specific hardware configurations.

    Given that these errors are appearing in the Event Viewer but aren't necessarily impacting your daily use, if your system is functioning normally otherwise, you might not need to be overly concerned. However, if you notice any performance issues or if these errors start to coincide with system instability, addressing them would be advisable.Please note, since this error involves a server not found, it might also be worth checking if there's any known issue or maintenance on AMD's certificate service side, although this is less common.If you need further assistance or if any of these steps are unclear, feel free to ask.Best regardsDerrick Qian | Microsoft Community Support Specialist

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