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Dxdiag Is not showing information in my windows 11 and the lastest generation of laptop

Anonymous
2025-01-27T06:39:02+00:00

Can't see my directx info so can't play games and can't upgrade my directx

Windows for home | Windows 11 | Devices and drivers

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  1. Solamillo Charity 20,260 Reputation points Independent Advisor
    2025-01-27T08:35:41+00:00

    Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

    May I ask what is the make and model of your Laptop, or your Desktop's motherboard?

    Press Windows + R to open the Run dialog.

    Type msinfo32 and press Enter. This opens the System Information window.

    In the System Summary section, look for the following:

    System Summary: View general information such as the operating system version, processor details, and installed memory (RAM)..

    BaseBoard Manufacturer: This is your motherboard's manufacturer.

    BaseBoard Product: This is your motherboard's model number.

    Let's also check for corrupted system files.

    First, open Command Prompt as an administrator by right-clicking the Start button and selecting "Command Prompt (Admin)." In the Command Prompt window, type sfc /scannow and press Enter. Wait for the scan to complete; this process might take some time, and the tool will automatically attempt to fix any detected issues. Once the scan is finished, restart your computer.

    Next, open Command Prompt as an administrator again. In the Command Prompt window, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter. Wait for the process to complete, as it might also take some time to repair the Windows image. Once the DISM process is complete, restart your computer.

    Kind Regards,

    Charity

    Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.

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