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How to resolve error code 0x80190193

Anonymous
2025-01-15T17:17:53+00:00

I'm having trouble installing Microsoft Flight Simulator 2020 and have exhausted all the usual troubleshooting steps without success. I've already tried resetting Windows, running SFC /scannow, using DISM commands, and repairing/resetting Windows. Despite all this, the issue persists.

I reached out to Microsoft Flight Simulator support, but they informed me that the problem lies with Xbox. After contacting Xbox support, they tried all possible solutions but ultimately suggested I get in touch with Windows directly for assistance. I've spent days troubleshooting this without any progress and would greatly appreciate any help in resolving this issue.

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2025-01-16T08:01:05+00:00

    Hello, 2yousuf06

    Welcome to the Microsoft Community.

    Thank you very much for your feedback. I have carefully read the information and problem description you provided. You mentioned that you had problems installing Microsoft Flight Simulator 2020.

    I understand the frustration this problem has caused you, and I noticed that you have contacted many support personnel and tried many methods, but the problem still persists, which is indeed frustrating. I understand how you feel.

    Error code 0x80190193 is related to problems related to Windows Store and application download or installation. After trying all common troubleshooting steps and still can't solve the problem, I suggest you try the following methods for further troubleshooting.

    Method 1. Clear the Microsoft Store cache

    Press Win + R, type wsreset.exe and press Enter.

    This will clear the Microsoft Store cache and restart the Store.

    Method 2. Check and repair Windows Update components

    Open Command Prompt (Run as Administrator):

    Enter the following command and press Enter:

    net stop wuauserv 
    
    net stop cryptSvc 
    
    net stop bits 
    
    net stop msiserver 
    

    To rename Windows Update components, enter the following command and press Enter:

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
    
    ren C:\Windows\System32\catroot2 catroot2.old 
    

    To restart the update service, enter the following command and press Enter:

    net start wuauserv 
    
    net start cryptSvc 
    
    net start bits 
    
    net start msiserver 
    

    Method 3. Check Date and Time settings, make sure your system date and time are set correctly

    Open "Settings" and go to "Time and Language".

    Make sure "Set time automatically" and "Set time zone automatically" are enabled.

    Method 4. Reinstall Microsoft Store

    Open Command Prompt (Run as Administrator).

    Enter the following command and press Enter:

    PowerShell -ExecutionPolicy Unrestricted 
    

    Enter the following command to reinstall the Microsoft Store:

    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
    

    Method 5. Create a new local user account

    To test whether the error is caused by a user account problem, you can create a new local user account and try to install the game under the new account.

    Press Win + S to open the search bar.

    Type cmd, then right-click "Command Prompt" and select "Run as Administrator".

    In the command prompt, enter the following command and press Enter:

    net user username password /add

    For example, to create a local account named newuser with a password of password123, you can use the following command:

    net user newuser password123 /add

    Method 6. Reset network settings

    Open "Settings" and select "Network & Internet".

    Scroll to the bottom of the page and select Network Reset.

    Follow the prompts to reset your network settings, which will reset all network adapters and return the settings to their default state.

    Method 7. Manually download and install the Xbox app components

    Open the Microsoft Store, search for and install "Xbox app" and "Xbox Game Bar".

    Run the following command as an administrator in the Command Prompt to register the Xbox app components:

    Get-AppxPackage *xbox* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
    

    Method 8. Re-register Windows apps:

    Open PowerShell (Run as Administrator).

    Type the following command and press Enter:

    Get-AppxPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 
    

    Best regards

    Brian - Microsoft Community Support Specialist

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