Hello, I’m Virginia, a fellow user like yourself.
Sorry to hear you’re experiencing problems.
As we’re a user to user forum Microsoft will not see your comments/suggestions. I would recommend sending Microsoft feedback via the app - Windows key + F key or via the web:
https://feedbackportal.microsoft.com/feedback/
Windows 10 will continue to receive Defender & probably serious security updates but no further build updates. There will be extended updates support available at cost from Oct.
https://learn.microsoft.com/windows/whats-new/e...
User can continue using Win 10 after Oct & there’s also the option to use workarounds to upgrade to Win 11.