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Epson FastFoto 680-W downloading driver to Windows 11 ARM . I cannot get the drivers to install. When I try to add device it says scanner quit waiting

Anonymous
2025-01-30T14:06:19+00:00

I have tried adding the device as indicated. Computer trying to locate it and then add device in settings. No luck.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-01-31T10:34:40+00:00

    Hi Jan Fuchs,   Welcome to Microsoft Community. Thank you for posting your inquiry regarding your printer issue.

    ARM (Advanced RISC Machine) architecture is known for its efficiency and power consumption advantages, which makes it prevalent in mobile devices, tablets, and some laptops. Windows 11 ARM is designed to run on these types of processors, which means it supports a wide range of applications designed specifically for ARM architecture. However, compatibility issues can arise with devices and drivers not explicitly designed for ARM.

    Drivers are the bridge between hardware and operating system.Unfortunately, although Epson provides many different versions of drivers, at this stage there are no drivers available specifically for Windows devices based on the Arm architecture. This means that failure of driver installation or addition of devices at particular stages, is an expected situation.

    Disclaimer : Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Based on the information provided by Epson, you may need to try a limited network-based connection and use a limited-function application.

    Disclaimer : Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
    • faq-0000d5b-windows11 | SPT_WIN11-NS | Windows 11 Support | s0 | Epson US
    • Install a printer in Windows - Microsoft Support
    • To check generic drivers or if the computer has different types of drivers listed.  Press Win + X and select Device Manager from the menu, or type "Device Manager" in the search bar and select it from the results.  In Device Manager, locate the category that includes the device you want to update or check, and expand it by clicking the arrow next to it.  Right-click on the device you want to update or check and select Update driver.  In the Update Drivers window, select Browse my computer for drivers.  Next, choose Let me pick from a list of available drivers on my computer.  Changing the "Show compatible hardware" option will display additional incompatible drivers.

    If you experience issues with network-based device scanning, you may need to consult further with a more experienced community.

    Here are links to the forums where you can raise specific scenarios and share your idea to help analyze the problem.  

    Windows Network - Microsoft Q&A 

    Windows Server Printing - Microsoft Q&A

    Thanks for your patience and understanding.Best Regards,Kyo.Y - MSFT | Microsoft Community Technical Support

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