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Freco Logic Usb3 to VGA issue

Anonymous
2024-10-25T09:02:09+00:00

Good morning, I have updated to windows 11 24h2. I am using two monitors and one is connected from usb3 to vga with fresco logic. Before the update everything was fine. After the update when the computer is turned on for the second monitor to work I have to disconnect it and connect it again. I would like your help please

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2025-01-09T06:20:00+00:00

    I am having the exact same problem since I upgraded to Windows 11 24H2.

    PLEASE DO NOT DO THIS: I thought I will uninstall frescologic driver and reinstall it to fix the issue. But after reinstalling the driver, I am unable to get the second monitor(frescologic USB to VGA/HDMI) working at all.

    I tried DDU (Display Driver Uninstaller) but it still does not work..

    Edit: Finally after a lot of hit and trial, I was able to get the second monitor working. I am not sure which steps were relevant but below is what I did:

    • from Device Manager -> Display Adapters, Right click the "fresco logic iddcx adapter" -> Uninstall Device -> Check the attempt to remove driver.
    • from Device Manager -> USB Video class device , Right click the "fresco logic FL2000 USB Display Adapter" -> Uninstall Device -> Check the attempt to remove driver.
    • By launching the installer, I uninstalled the newer frescologic driver I had already installed (FL2000-2.1.36287.0.exe)
    • Restart
    • Install the driver version which came in with the device "Windows install_2.1.34054.0" - Windows install_2.1.34054.0.exe

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  2. Anonymous
    2024-10-26T09:44:27+00:00

    Hello KOSTAS RODIS and welcome to the Microsoft Community!

    According to your feedback, you are experiencing an update to Windows 11 24h2 and the monitor has to be disconnected and reconnected for it to display!

    You can uninstall the driver for your monitor by clicking on the windows key > search and open Device Manager > uninstall the driver for your monitor.

    Then you can go to the official website of your motherboard and download the chipset driver of your motherboard again.

    At the same time, update your computer's graphics card driver

    Then restart your computer and connect your monitor to see if the problem persists.

    If this does not solve your problem

    You can also try to uninstall the update by clicking on windows key > settings > windows update > update history.

    Uninstall the update and see if the problem persists after uninstalling it.

    This will help you to rule out if the problem is caused by the update.

    I hope you find the above information helpful.

    Kirito|Microsoft Community Support Specialist

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