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Why can't I download Windows 11 ISO?

Anonymous
2025-01-17T00:56:35+00:00

Hello.

I need Windows 11 ISO to install the operating system on a virtual machine. When i try to download windows 11 iso from official website, i get error:

We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists you may contact Microsoft Support – Contact Us page for assistance. Refer to message code 715-123130 and 6853166c-d8f9-454f-bb49-e9e6ccd12c38.

I tried to start a chat with Microsoft support but the chat window that opened showed nothing, just a white screen. Is there any way to fix this error and download Windows 11 ISO? Why does this error appear?

Windows for home | Windows 11 | Install and upgrade

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  1. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-01-17T02:53:25+00:00

    Please use the Media Creation Tool to download the ISO.

    Download Windows 11 Media Creation Tool (MCT) from this link:

    https://go.microsoft.com/fwlink/?linkid=2156295

    Run MCT and download the ISO.

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  2. Anonymous
    2025-03-10T23:07:11+00:00

    I am having an identical issue. However in my case, I am trying to create a recovery USB from my Microsoft Copilot+ Laptop, which is an ARM based laptop. The MCT specifically states it does not run on an ARM system. I have also tried to download via Rufus, but it gives an error that the underlying connection was closed.

    As a sidenote, I already tried MCT just for kicks on my ARM laptop, it didn't actually run, it just popped up a message letting me know I'm already on the latest version of Windows, and this would be fantastic news except I'm trying to fix my Desktop, not my laptop.

    The Desktop is currently in a BSOD loop with a Critical_Process_Died error, and I'd like to just install a new version of Windows from a USB drive, but apparently this is borderline impossible between the errors on the website and the MCT tool making assumptions about which system and version of Windows i'm even trying to fix. Any suggestions would be appreciated.

    Effectively >ALL< I need to do is download the ISO onto my USB, why this is so complicated is baffling.

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  3. Anonymous
    2025-04-20T09:12:22+00:00

    Why can we not download the file, this should be a basic thing. You shouldn't need top contact support with a reference code. No VPN, only Windows defender running and still blocked. Bit of a joke.

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  4. Anonymous
    2025-03-26T23:23:21+00:00

    This doesn't work if you need the ARM version of windows 11

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