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Error Bad system configuration info

Anonymous
2025-01-16T05:37:46+00:00

Goodmorning hope everyone's well.

Yesterday I got an update on Windows and I got a blue screen saying

Stop Code : BAD SYSTEM CONFIG INFO.

I'm not able to go into command prompt either because it ask me for an admin password that I don't remember so I cannot reset it either.

Windows for home | Windows 10 | Windows update

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  1. DaveM121 871.8K Reputation points Independent Advisor
    2025-01-16T09:12:58+00:00

    Hi, I am Dave, I will help you with this.

    If you are blocked by a password in the Recovery Environment, then you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each available option, you will not be blocked by a password.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

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  3. Anonymous
    2025-01-16T08:54:21+00:00

    Hi Charlton,

    The “BAD SYSTEM CONFIG INFO” error can be tricky, but here are steps you can take to resolve it, even if you can’t access Command Prompt due to a forgotten admin password:

    1. Boot into Safe Mode:

    • Restart Your PC:

    • Press and hold the power button to turn off your computer, then turn it back on.

    • As soon as it powers on, repeatedly press F8 or Shift + F8 to enter the Advanced Boot Options menu.

    • Select Safe Mode:

    • If you see the menu, choose Safe Mode or Safe Mode with Networking.

    • If successful, you can uninstall the recent update (see Step 2).

    2. Uninstall Recent Updates:

    • If you can get into Safe Mode:

    • Go to Settings > Update & Security > Windows Update > View update history > Uninstall updates.

    • Select the latest update and uninstall it.

    3. Perform Automatic Repair:

    • If Safe Mode doesn’t work:

    • Use a Windows installation USB (if you don’t have one, create it using Microsoft’s Media Creation Tool on another PC).

    • Boot from the USB and select Repair your computer.

    • Go to Troubleshoot > Advanced options > Startup Repair and follow the prompts.

    4. Reset Your PC Without Password:

    • If repair doesn’t work, you may need to reset Windows:

    • Go to Troubleshoot > Reset this PC.

    • Choose Keep my files to preserve personal data.

    • Since you don’t remember the admin password, you may need to contact Microsoft Support for account recovery:

    • Visit Microsoft Account Recovery.

    Additional Resource:

    Search for “Fix BAD SYSTEM CONFIG INFO Blue Screen” on YouTube or Google for step-by-step video tutorials. A guide like this one can help.

    Let me know if you need more detailed guidance. If this helps, don’t forget to mark this reply as helpful or as the answer!

    Best,

    Eric

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