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Cannot access BIOS to install Intel graphics driver

Anonymous
2025-01-04T06:04:37+00:00

Bought a used PC. Updates and reset.

I am trying to install the latest Intel graphics driver because my game keeps crashing. I do not know very much about any of this, but the driver fails to install. Checking Device Manager there is no Intel driver at all. I only have Radeon RX580 Series under Display Adapters.

Information online says to check BIOS to see if iGPU is enabled.

I have tried holding Shift and restarting, but no BIOS.

Next online suggestion: restart from settings and click UEFI Firmware Settings to reach BIOS, but that option was not listed. Apparently my computer cannot access UEFI? I don't know if I am doing something wrong based on software or hardware, so I've attached system information.

System Information Below:

OS Name Microsoft Windows 10 Pro

Version 10.0.19045 Build 19045

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-8K42AOT

System Manufacturer OEM

System Model B75

System Type x64-based PC

System SKU

Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 4.6.5, 9/1/2021

SMBIOS Version 2.8

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer OEM

BaseBoard Product B75

BaseBoard Version Ver:1.41

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.5072"

User Name DESKTOP-8K42AOT\Jadon

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 16.0 GB

Available Physical Memory 10.9 GB

Total Virtual Memory 18.3 GB

Available Virtual Memory 11.4 GB

Page File Space 2.38 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Windows for home | Windows 10 | Devices and drivers

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3 answers

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  1. DaveM121 872.6K Reputation points Independent Advisor
    2025-01-05T07:15:38+00:00

    The most compatible version of the Intel graphics drivers will be the version provided on the support page for your PC or motherboard.

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  2. Anonymous
    2025-01-05T02:27:36+00:00

    Thank you!! I got into BIOS with the Del key.

    Now I just need to figure out my driver problem haha

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  3. DaveM121 872.6K Reputation points Independent Advisor
    2025-01-04T08:38:41+00:00

    Hi, I am Dave, I will help you with this.

    The method to access BIOS varies from PC to PC, usually when you start your PC, on the manufacturers logo screen repeatedly press the F2 key, F12 key or Del key to access BIOS

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