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Enable Virtual Machine Platform

Anonymous
2025-01-21T16:44:57+00:00

When I try to install Virtual Machine Platform (via Turn Windows Features on or off), during the restart to finish install I go into automatic recovery, whereby the changes have to be undone in order to reboot.

win 11 pro x64, HP elitedesk 800 g5

fresh install of windows

latest bios and drivers

no conflicting virtual machine software

virtualization enabled in BIOS

tried secure boot on and off

'turn on virtualization based security' disabled in group policy editor

tried enabling hyper-v (same result - changes have to be undone on restart)

tried: bcdedit /set hypervisorlaunchtype auto (won't restart unless I boot into safe mode and set it to off)

Can't think of anything else to try, grateful if anyone has any idea what the problem might be.

Thanks,
Robin.

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2025-01-25T11:01:15+00:00

    Hi Sumit,

    If the problem couldn't be identified in the log files I'm not sure what else there is to try. What other steps were you thinking of?

    Thanks,
    Robin.

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  2. Sumit D - IA 166.2K Reputation points Independent Advisor
    2025-01-24T23:12:36+00:00

    Thanks, Robin. Would you be okay with more troubleshooting steps?

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  3. Anonymous
    2025-01-24T11:06:50+00:00

    Thanks again for your reply. I'd actually already tried a fresh install of Windows via Windows update, recovery but tried your suggestion via downloading as well just on the off change there would be a difference but I'm still unable to turn on/install Virtual Machine Platform (or any other features relating to virtualization). Same result, windows removes the updates during reboot as they prevent Windows from starting.

    Next steps would probably be a Windows install which removes all my apps and files or a complete pc reset, which I don't want to do at the moment. Or maybe try again if there's a new Windows release.

    Anyway, will leave this for now. Thanks again for taking the time to reply.

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  4. Sumit D - IA 166.2K Reputation points Independent Advisor
    2025-01-23T07:02:55+00:00

    Thanks, Robin. No real help in the CBS log as well.

    Please try a repair install as the next step. It keeps everything, including apps and files, and reinstalls Windows.

    Repair Install Windows 11 using an ISO file

    https://www.yourwindowsguide.com/2021/08/repair...

    1. Download Windows 11 ISO file from the following link:

    https://www.microsoft.com/en-in/software-downlo...

    1. Under Download ISO file, select Windows 11.
    2. Click Download and choose the Language in which Windows is installed.
    3. Click 64-bit Download to start the download.
    4. When downloaded, open the ISO file, and run Setup.exe to start the upgrade.
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  5. Anonymous
    2025-01-22T17:49:40+00:00

    Link https://we.tl/t-CbSkl9frec

    I deleted the old logs so everything in the log relates to the following steps:

    1. click checkbox Virtual Machine Platform (in Turn windows features on or off)

    -installs, then requests restart

    1. restart, installs updates, reboots, goes to automatic repair
    2. boot in safe mode, undoes the updates

    Thanks,
    Robin.

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