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Windows Security - Only Displaying Shield

Anonymous
2025-01-26T18:42:52+00:00

I have upgraded from Windows 10 to Windows 11 and found that Windows Security only displays a shield logo and nothing else. I have followed lots of tutorials on how to fix this - including re-installing Windows 11 - keeping my apps and data - but still no joy.

I have got to the point that I have run out of ideas and am worried that my PC is no longer secure.

Please, can someone help me?

Thank you.

Mike

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-26T21:55:03+00:00

    Please try to scan your computer for any virus or malware.

    Please try to scan your system using Microsoft Safety Scanner or the free edition of Malwarebytes.

    https://www.malwarebytes.com/mwb-download/

    Microsoft Safety Scanner

    https://learn.microsoft.com/en-us/microsoft-365...

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2025-01-26T22:16:48+00:00

    Hi - I ran the MS Scanner - nothing found.

    Mike

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  3. Anonymous
    2025-01-26T21:28:42+00:00

    Hi - thanks for your reply.

    I ran this as admin and nothing happened. So I checked the event log and saw this.

    I tried to start the service manually and got this error:

    Thanks for your help.

    Mike

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  4. Anonymous
    2025-01-26T20:41:27+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try to download and make sure to run securityhealthsetup.exe as administrator in the support article in the link below. If it doesn't work, please try to restart your computer and wait a few minutes for it to start before checking,

    https://support.microsoft.com/en-us/topic/windo...

    Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

    Kind regards,

    John DeV

    Independent Advisor

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