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Recently plugged my mp3 into my computer and laptop and its not responding. Nothing wrong with the USB cable as its charging fine, however its not appearing on my computer.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When you plug the Mechan MP3 player into your computer using a USB connection does it show up under This PC as a drive?
Does it work on another computer and how was it connected?
Which device do you own and have you looked at the User Manual for connecting to a computer?
MP3 Definition - What is the MP3 file format?
What did you plug in? What apps do you have for playing MP3? What is the default app you have chosen for playing MP3?
What are you charging with a USB cable and what does it have to do with MP3 not
working?
If you plugged your device into your computer using a USB connection what is showing for that connection under, This PC?
Mechen MP3 player was plugged in to both my computer and my laptop. Normally the app I'd use is Windows Media Player.
Regarding the charging question. I'm just saying that if I can charge my MP3, then there is clearly nothing wrong with the USB and its either an issue with the MP3 or computer. And yes, I have used another computer just in case.
regards
Tom
MP3 Definition - What is the MP3 file format?
What did you plug in? What apps do you have for playing MP3? What is the default app you have chosen for playing MP3?
What are you charging with a USB cable and what does it have to do with MP3 not
working?
If you plugged your device into your computer using a USB connection what is showing for that connection under, This PC?
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Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
May I ask what MP3 player would that be? Have you tried plugging in the MP3 player on a different computer?
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.
