Share via

Laptop Slows Down After Waking from Sleep, High Disk Usage, and System Errors – Asus TUF Gaming A15 (AMD Ryzen 7 7735HS)

Anonymous
2025-01-03T13:59:49+00:00

I’m experiencing a persistent issue with my Asus TUF Gaming A15 laptop, running Windows 11. The laptop works perfectly fine when turned on from a fresh shut-down, but after it goes into sleep mode, it becomes significantly slower when waking up.

  • Symptoms:
    • After waking from sleep, the laptop’s performance drops drastically.
    • Disk usage spikes, with the "SYSTEM" process consuming around 14% CPU.
    • SSD response time increases to ~500ms.
    • The system remains slow until I restart the laptop, at which point it returns to normal performance.
    • The issue reoccurs every time the laptop enters sleep mode.
  • Error Logs:
    In Event Viewer, I observe several recurring errors related to Disk and COM.
  • Model: Asus TUF Gaming A15
  • CPU: AMD Ryzen 7 7735HS (16 CPUs, ~3.2 GHz)
  • RAM: 16GB DDR5
  • GPU: Nvidia RTX 4060 (8GB)
  • Storage: SSD (NVMe)
  • OS: Windows 11
  • Connected Devices:
    • Anker USB-C hub with HDMI and Ethernet
    • SteelSeries headset
    • Mouse and keyboard
  • Windows Reinstall: I’ve reinstalled Windows 11 twice, but the issue persists.
  • Drivers: I’ve updated all drivers, including chipset, GPU, and storage drivers, but no improvement.
Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

8 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-03T21:28:28+00:00

    unfortunately, after updating Bios the problem stays the same, but now while the laptop is lagging if I close the led = hibernation mode turn the device on again the problem disappears.

    what could it be?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-03T17:39:07+00:00

    Micron_2400_MTFDKBA512QFM 

    Capacity:	477 GB 

Type:	SSD

    Was this answer helpful?

    0 comments
  3. Alvise C 56,036 Reputation points Volunteer Moderator
    2025-01-03T17:36:19+00:00

    What is the exact model of your ssd?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-03T17:27:43+00:00

    Thanks for the replay,

    for the hibernation/sleep settings I was wrong because after a time out the laptop does a suspension which cannot be changed I think, but I made the change to the settings so when I close the lid I do a hibernation as you suggested.,

    I found an update to the BIOS which I am downloading now, for the SSD health I did not check because as far as I know the SSD either works or breaks but if you know a way to test the SSD please let me know.

    so in conclusion, after installing the BIOS update I will test and let you know.

    Was this answer helpful?

    0 comments
  5. Alvise C 56,036 Reputation points Volunteer Moderator
    2025-01-03T17:07:24+00:00

    hi alaana, welcome in community

    i’m Alvise, an indipendent consultant and I can understand your concern and please don't worry I am here to help you

    did you used sleep or hibernate? did you tried to enable the hibernation? it works better than sleep and allows you to physically turn off devices

    enable hibernation via this command from terminal like admin

    powercfg /hibernate on

    in addition, seems a problem with the storage controller, did you checked if there are some bios update available? Is the SSD drive healthy?

    let me know

    Elvis

    Was this answer helpful?

    0 comments