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It seems to be a known issue but seeing as there are no fixes yet, maybe you need more people to bring up the problem.
Ever since the 24H2 update, games have been freezing up the entire computer, forcing a hard-reboot with no other solutions.
And yes, I've tried re-installing/updating graphics driver, and pretty much every solution offered so far with no avail (some mention turning off Auto-HDR, some mention disabling multi-threading options in-game, etc.).
The only solution on specific game, POE2, that has worked is playing it on DirectX11 instead of DirectX12.
Apparently the issue is easily resolved by rolling back to 23H2, but instead of the users having to resort to finding a way to downgrade their updates, is there a fix coming from Windows any time soon?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This video helped me https://www.youtube.com/watch?v=gGUmRkryZNs
It was a security update that caused the issues for me:
Battlefield 2024 - crashed after a few seconds (does not anymore)
Horizon Forbidden West - crashed after a few seconds (does not anymore)
At this point I have suspended Windows updates for 5 weeks and toggled off 'Get the latest updates as soon as they're available' and 'Get me up to date'
Hope this helps some of you.
In like 30 years we're going to learn that this was the CIA cyber attacking Russia or China or something else equally stupid.
I'd say don't bother hard resetting right now; I've had this issue since I bought this computer around mid-24 and have done 2 hard resets, The issue doesn't get any better but maybe a little worse now it doesn't even let me enter the games, even to the start screen or give me an error code about the DirectX wumbo jumbo.
I had all my hardware sent in and checked no thanks to this 24H2 update and it has caused me nothing but grief, nothing works, my PC freezes constantly, everything crashes when I am in the middle of something important. You almost caused me to buy a new computer, because I don't have time for this, the PC I have is barely 6 months old. Any average person would have already given up, this has been a nightmare with BSOD's, computer freezes, programs or even simply games to not even work for leisure, even playing spotify and the whole PC can freeze. I am afraid to run anything but safemode. Never had a single issue prior to November and once this 24H2 went in my system is has been hell ever since.
go to UUPDUMP.com and download 23h2. chatgpt can help you through the rest!
