installing Microsoft Visual C++ 2019 Redistributable Package

Hi Glenn,

I have reviewed the issue, and from my understanding , the error message "This app cannot be run on your PC" can occur for various reasons when trying to install the Microsoft Visual C++ 2019 Redistributable Package. Here are some steps to help you troubleshoot and resolve the issue:

1. Check System Compatibility

Ensure you are downloading the correct version (32-bit or 64-bit) of the Visual C++ Redistributable that matches your operating system:

• If your OS is 32-bit, download the x86 version.

• If your OS is 64-bit, you may need both x86 and x64 versions.

2. Download the Latest Version

Make sure you're downloading the latest version of the Visual C++ Redistributable:

• Visit the official Microsoft Visual C++ Redistributable page.( https://learn.microsoft.com/en-us/cpp/windows/l...)

• Choose the appropriate package (x86 or x64) based on your system architecture.

3. Run as Administrator

Try running the installer as an administrator:

• Right-click on the downloaded installer file and select Run as administrator.

4. Check for Windows Updates

Ensure your system is fully updated, as pending updates might interfere with installation:

• Go to Settings > Update & Security > Windows Update and check for updates.

I hope these steps help resolve your issue. If you need further assistance, feel free to let me know.

Best regards,

Arvind

download visual c++ 2019 redistributable [64 bit] - vc_redist.x64.exe

Hi, Glenn,

If you are downloading the VC_redist.exe from this link, the application may fail to download correctly causing it to fail upon launch.

The solution I found was to go here, navigate over to the "Downloads" tab, click the "Visual Studio 2022" link under the "Developer Tools" panel, and download the "Visual C++ Redistributable for Visual Studio 2022" package.

Make sure to select the correct architecture (x64, x86, or ARM64), as downloading the wrong version may also give you the same error. If you're not sure what yours is, you can search for "About your PC" in the start menu and look at the "System type."

All the Best, Braden Chesney

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