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Frequent game crashing on Windows 11

Anonymous
2025-01-03T03:59:27+00:00

So I recently updated to Windows 11 and ever since then most of my games have been crashing such as Overwatch, Marvel Rivals, even Phasmophobia. Sims 4 and Lethal Company work fine.

With Marvel Rivals I get an error "out of video memory trying to allocate source"

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000200000003

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

Marvel_Win64_Shipping

kernel32

ntdll

I also noticed that it uses an insane amount of my memory from the task manager and ends up bringing it up to between 80%- 90% usage, this was not an issue I had with the game on Windows 10.

Unfortunately I can't seem to rollback, and I've tried things such as running as administrator and running it in Windows 8 compatibility mode and it still ends up crashing, I'm out of ideas and I'd really like to be able to play something different.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-01-11T16:55:14+00:00

    Nope, I have 32Gb of ram and it crashes. And the bad news: it is still crashing with my brand new motherboard + PSU.

    I really don't know what can be going on.

    2 people found this answer helpful.
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  2. Anonymous
    2025-01-14T05:31:15+00:00

    So, I managed to fix it though I'm not fully sure how or if this will work for anyone else.

    Just like Adrien said, the 32gb of ram didn't fix it but hey now I have more ram.

    I ended up getting rid Windows 11 and going back to Windows 10, and it still kept happening. What I ended up doing was downloading OCCT and it told me I was getting some kind of cpu core error, but my cpu was fine and nothing was wrong with it and in their support discord someone recommended that it may be some overclocking issues and I should turn it all off, I'm not extremely tech savvy when it comes to the nitty gritty but I went into the BIOS and clicked the restore defaults button after tinkering with other settings with no luck and have had no problems since.

    I hope this makes some kind of sense, not sure if any of this may help. If anyone has questions about any of the specifics of what I did though or what I have on/off in the bios feel free to ask.

    1 person found this answer helpful.
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  3. Anonymous
    2025-01-12T00:32:06+00:00

    Yo guys I am excperiencing the same thing. My pc should be amazing the parts are awesome. It is amazing, my frames are unreal.

    BUt this thing crashes all the flipping time and I cant even open marvel rivals. I don't think this is even tied to a game because I even crash on windows. sometimes i will turn my pc on and it will crash before I pout my pin in. other times it will game for 4 hours just fine. It seems random.

    "Marvel_Win64_Shipping

    kernel32

    ntdll"

    1 person found this answer helpful.
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  4. Anonymous
    2025-01-04T21:31:26+00:00

    Here are all my crash dumps from Fortnite and Marvel Rivals.

    Note: It happens at random moment (sometimes 1st game, sometimes the 10th), just after a few seconds of fps drop, while the temperatures are absolutely stable and not too high (76 °C for the GPU, 57°C for the CPU).

    Note 2: The issue happens on Fortnite too.

    Note 3: Still happens after Windows 11 reinstallation, complete update, and complete update of all drivers.

    Note 4: I tried with 2 different motherboards: B450 and B550 (CPU: 5800X3D, GPU: 3080Ti), the issue remains.

    Thank you for helping!

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  5. Nallasamy K 4,735 Reputation points
    2025-01-03T06:01:09+00:00

    Hi, good day! I'm Nals and I'll be happy to assist you today.

    To better understand and resolve the issue you're experiencing, it would be helpful to analyze the minidump files generated by your system.

    Could you please share these files with me? You can find them in the following location:

    1. C:\Windows\Minidump
    2. Copy the minidump files to your Desktop, then compress them into a ZIP file.
    3. Upload the ZIP file to a cloud service (such as OneDrive, Dropbox, etc.), and create a shareable link.
    4. Share the link here so we can review the files for you.

    Regards,

    Nals

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