Hi, I am Dave, I will help you with this.
If you use an iPhone, have you checked on your iCloud account online to see if those files are stored online automatically from your iPhone?
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi everyone,
I recently transferred all my photos and videos from my iPhone to my Windows PC, thinking I was backing them up safely. The files, which included photos, MOV videos, and some higher-definition formats, were deleted from my iPhone afterward using the Microsoft Photos app.
However, I’ve now realized that about 30% of the files on my PC are corrupted. The corrupted files either won’t open or display glitches, making them unusable.
Here are some details about the situation:
• The iPhone was running the latest iOS version.
• The transfer was done via a USB cable and the Windows file explorer.
• The files were deleted via the Microsoft Photos app after the transfer.
• The PC has plenty of storage space and no known hardware issues.
Are there any ways to recover these corrupted files or even retrieve the deleted files from my iPhone? I’d appreciate any advice on tools or methods to restore them, as some of these files are very important.
Thanks so much for your help!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
If you use an iPhone, have you checked on your iCloud account online to see if those files are stored online automatically from your iPhone?