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Issues with graphic driver

Anonymous
2025-01-08T15:32:38+00:00

So I´ve downloaded this game and when I try to open it I get this error message saying my graphics driver has known issues in here:

The installed version of the Intel graphics driver has known issues in D3D12. Please install the recommended driver version or switch to a different rendering API. Would you like to visit the following URL to download the driver? https://downloadcenter.intel.com/product/80939/Graphics Intel(R) HD Graphics 510 Installed: 31.0.101.2111 Recommended: 101.5333 or latest driver available

When I visit the linked website it just tells me there aren`t any updates available.

Anyone know what to do here? Please help.

Windows for home | Windows 11 | Devices and drivers

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9 answers

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  1. Anonymous
    2025-01-08T16:08:11+00:00

    that error is on fortniite i think

    1 person found this answer helpful.
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  2. Anonymous
    2025-01-09T08:48:29+00:00

    Thank you for the information. Is it somehow possible to upgrade my PC to meet the game`s requirements or would I have to buy a new PC?

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  3. DaveM121 872.6K Reputation points Independent Advisor
    2025-01-09T07:31:33+00:00

    Thank you for the screenshot, that game requires a dedicated graphics card with dedicated VRAM, your screenshot indicates you only have integrated graphics on your Intel processor, that has no dedicated VRAM, your system may not meet the minimum system requirements for the game.

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  4. Anonymous
    2025-01-08T21:52:45+00:00

    I have this issue with multiple games. One of them is for example Carnal Instinct.

    The requested screenshot is below.

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  5. DaveM121 872.6K Reputation points Independent Advisor
    2025-01-08T16:05:23+00:00

    Hi, I am Dave, I will help you with this.

    1

    What game are you trying to play on your PC?

    2

    Click your Start Button, then just type dxdiag and press Enter.

    On the resulting DirectX utility, select the Display tab.

    Please provide a screenshot of the Display tab.

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