Issues on startup on Windows 11 (24H2)

Hello, Arthur Sheng.

Thank you for your help. I tried the following last year:

1. Scan and repair the system from the command line.

Click “Windows Logo Key” to open the search bar -> Enter “cmd” in the search bar and open it with administrator privileges -> Please enter the following commands

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /Scannow  

And the problem was gone but now it came back just today. I noticed that today I have logged in a bit faster. Because that was the only thing I did that was different from the usual. Could that be it? Sorry for taking so long to respond.

Hi Osal9

Welcome to Microsoft Community.

Based on your description, I understand that since your automatic KB5044384, settings, apps don't work, many apps don't load, and the taskbar is unresponsive, and I understand very well how you feel!

I will give you some options and hopefully solve your problem successfully! However, the first reply may not be able to solve your problem successfully due to the different aspects of troubleshooting required for this issue, so please understand and provide more information (pictures would be better!) in your reply. Thank you very much!

Option 1: Since you mentioned that you are experiencing this after installing KB5044384, we have tried uninstalling all updates installed after KB5044384, including KB5044384, to see if the problem still exists.

“WIN + i” to open Settings -> Select ‘Windows Update’ on the left sidebar -> ‘Update history’ -> ‘Uninstall updates’ -> Remove updates in reverse chronological order by date and time (uninstall recent updates first until KB5044384 is removed)

Option 2: Let's try entering the system in Safe Mode to see if the problem still exists.

Since Safe Mode only uses a limited set of files and drivers, it can help us to effectively troubleshoot the possibility of problems due to third-party applications, driver conflicts, and so on.

Safe Mode you can refer to: Windows startup settings - Microsoft Support

Option 3: It seems likely that this problem occurs due to corrupted or missing system files.

We tried to repair the system completely in two ways. (The non-destructive repair and in-situ upgrade steps may be similar, but in this case we are repairing from the command line and then non-destructively repairing the system, so the principles may actually be a bit different)

1. Scan and repair the system from the command line.

Click “Windows Logo Key” to open the search bar -> Enter “cmd” in the search bar and open it with administrator privileges -> Please enter the following commands

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /Scannow

Please note: The above commands need to be repeated 5~6 times to ensure the completeness of the scan!

2. Please try the non-destructive repair.

The steps are:

(1) First download the ISO image file of Windows 11 via the following link.

The link is: Download Windows 11

(2) After the ISO file is downloaded, double-click it to open and run “setup.exe”.

(3) Under the “Install Windows 11” screen, select “Change how the installer downloads updates”.

(4) Under the “Get Updates, Drivers, and Optional Features” screen, select “Not Now”.

(5) Follow the instructions to continue.

Please note: If you are prompted to enter a key, the downloaded ISO image file does not match the current system version.

(6) Under the “Select what to keep” screen, please make sure to select “Keep personal files and applications” so that the contents of your computer will not be affected or lost.

(7) Start the non-destructive repair.

Option 4: It is sometimes possible that the problem occurs due to corruption or loss of the currently used user account profile.

Let's try creating a new local administrator account from the command line and logging in to see if the problem persists. (You can also create it in other ways, e.g. in settings, etc.)

Click “Windows Logo Key” to open the search bar -> Type “cmd” in the search bar and open it with administrator privileges -> Please enter the following command

net user USERNAME PASSWORD /add

net localgroup administrators USERNAME /add

Please note: USERNAME PASSWORD can be replaced with your preferred account name and password, if you don't need a password you can leave out the PASSWORD.

Option 5: If you have made a restore point before, we can try to restore the system to before the problem occurred via a restore point.

Restore point restore system you can refer to: Use System Restore - Microsoft Support

Please note: Restore Point Restore System will not delete your personal files and data, but it will delete third-party applications, drivers and Windows Update installed after the restore point time.

The worst case scenario at this point is probably that we back up our data and then do a clean install of Windows. However, you can implement other options first to see if you can solve the problem successfully without reinstalling the system.

I sincerely hope that the above solution will solve your problem. Please feel free to contact me if you have any problems or still can't solve them. (Photos related to the question would be great!).

I look forward to hearing back from you. 

Best Regards

Arthur Sheng | Microsoft Community Support Specialist