Hi Aaron!
I'm John, I'm here to help. If the updates are stuck or fail to install, it could be because the PC has been outdated for quite some time.
You might want to try performing a Repair Upgrade to get it to the latest version. Here’s how you can do it:
> Download the Windows 10 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...
> Under "Download Windows 10 Disk Image (ISO)", select "Windows 10 (multi-edition ISO)".
> Once the ISO is downloaded, right-click on it and select "Mount", then click on "Setup.exe".
> You may be prompted by User Account Control, in which case, click on "Yes".
> In the "Install Windows 10" dialog, click "Next".
> Setup will check your PC and display a license agreement. Click on "Accept" to proceed.
> Wait for the setup program to check for available free space.
> On the "Ready to install" page, ensure that "Keep personal files and apps" is checked.
> Click "Install" and follow the prompts.
> Windows 10 will restart your device several times and lead you to the lock screen. Depending on the options you set, it will keep all your files, apps, and user accounts.
For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...
This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.
Click "Reply" below to let me know.
Regards,
John J.D.