Share via

Unable to install language pack options

Anonymous
2025-01-12T21:38:51+00:00

Good evening. I am unable to install any language pack options, as I'm given error code 0x80070490. I have browsed the forums thus far and found nothing that fixes it for me. I have tried sfc /scannow and related commands as well as the Windows Update troubleshooter, which detects an issue but does not solve it. I have also tried clearing the update cache. I have enclosed a screenshot attempting to download the Japanese components, but I have confirmed the issue stands for Chinese and Hindi as well.

Thank you for your help!

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Ramesh Srinivasan 81,075 Reputation points Independent Advisor
    2025-01-14T05:36:37+00:00

    I'd suggest installing the language pack offline using the FOD and Language Featues ISO.

    See the example for Chinese (zh-CN).

    https://www.winhelponline.com/blog/install-chin...

    https://answers.microsoft.com/en-us/windows/for...

    For Japanese language:

    https://answers.microsoft.com/en-us/windows/for...

    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

7 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-14T05:28:28+00:00

    Thank you for your response. I was given Error 0x800f0825 - Permanent package cannot be uninstalled after the first command, and Error 1168 - Element not found after the second. I will attach the relevant DISM log.

    dism2.log

    Was this answer helpful?

    0 comments
  2. Ramesh Srinivasan 81,075 Reputation points Independent Advisor
    2025-01-14T03:46:08+00:00

    Hi Menanque, This is Ramesh.

    Please open admin Command Prompt and run these commands:

    dism /online /remove-capability /capabilityname:Language.Basic~~~ja-JP~0.0.1.0

dism /online /add-capability /capabilityname:Language.Basic~~~ja-JP~0.0.1.0

    Post the output here.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-13T02:11:17+00:00

    Thank you for your prompt response. I did have a few windows updates, but after installation and restart, the problem persists. I went through all the steps listed on the website you linked, but I still get the error after restarting then as well. Is there any sort of log dump I can do that would better help?

    Thanks,

    Menanque

    Was this answer helpful?

    0 comments
  4. Ramya Yaragani 685 Reputation points Independent Advisor
    2025-01-13T01:43:02+00:00

    Hello Menanque,

    Good Day!!

    I apologize for the inconvenience this may caused.

    Please try below steps if not already.

    Ensure that your windows is updated.

    1.Go to Settings> Windows Update>Check for Updates.

    2..Go to Settings>Time & Language> Language & region> Region

    Set correct region and Region Format that matches your language.

    3.Disable Metered Connection

    Go to Settings> Network & internet and select your network

    Go to Metered connection> disable

    Try to install the packages to check the issue has resolved.

    Please refer below article if that helps.

    https://www.kapilarya.com/fix-cannot-install-la...

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this helps. Please let me know how it goes.

    Thanks,

    Ramya

    Was this answer helpful?

    0 comments