Hi. I'm David, and I'm happy to help you.
To restart your system in Safe Mode, follow the instructions in the article below.
https://support.microsoft.com/en-us/windows/win...
When you reach the "Startup Settings" step, press key 4 or F4 to boot into Safe Mode, or press key 5 or F5 to boot into Safe Mode with Networking.
Feel free to ask back any questions. Click on the "Reply" button below my reply.