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PC Keeps crashing randomly - No bluescreen - assorted event viewer errors - PLEASE HELP!

Anonymous
2025-02-27T10:48:53+00:00

Hi.

The issue:
My PC for the past month has randomly been shutting down and self rebooting immediately after. There is no bluescreen, there is no sound, no error. My monitors just go black and the PC fans start up again after 1 second. It's very jarring.

What I've tried:
-underclocking the CPU

-Fixing hundreds of event viewer errors including loads of "The application-specific permission...", (although I've checked event viewer after a crash and there's loads of warnings within the span of a minute)

-Lowering RAM speeds
-Updated literally every driver I have

-Reinstalled Nvidia drivers (twice)

-Uninstalled as many software's as I can.

-Been in services, regedit hundreds of times addressing specific files in the hopes it'll sort it.
-Gone into power plan and changed "link state power management" to "off"
-Contacted "be quiet!" in-case it's a faulty PSU but they want me to send it to them, however, I NEED it for my job (I work from home)... rock and a hard place.

What I can't test:
-If it works with a different PSU
-If it works with a different MOBO
-If it works with different RAM

What I WILL test:
If it works with a different GPU to rule out GPU issues. - UPDATE: it's not the GPU. #tested

System Info:
OS Name Microsoft Windows 10 Home

Version 10.0.19045 Build 19045

Processor AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product X570 AORUS ELITE

Installed Physical Memory (RAM) 64.0 GB

Total Physical Memory 63.9 GB

Available Physical Memory 54.7 GB

Total Virtual Memory 73.4 GB

Available Virtual Memory 62.2 GB

If anyone knows how to dissect event viewer logs too, I'm happy to provide. Please help.

Thanks in advance!

Windows for home | Windows 10 | Performance and system failures

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  1. Anish Ahmed 6,475 Reputation points
    2025-02-27T13:58:03+00:00

    The temperatures you mentioned is not critical for a CPU. So, we can rule out the thermal shutdown.

    The next possibility is that the PSU is not being able to supply as much power as the PC requires. The input wattage the PSU could be lower that the maximum power output of the PC.

    You mentioned that, you can't check,

    -If it works with a different PSU

    -If it works with a different MOBO

    -If it works with different RAM

    Hence, I suggest you to perform a power drain and observe the PC if it shuts down abruptly again.

    Turn off the computer.

    Remove all the USB peripherals. Remove the Power cord.

    Press and hold the Power button for 30 seconds when the PC is Off.

    Now, attach the peripherals and turn on the PC.

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  2. Anonymous
    2025-02-27T13:48:50+00:00

    The PC was built mid 2021 so under 5 years old now. Temperatures for my CPU are consistently around 40 degrees (Celsius) when idle and around 65-75 when gaming. I've even stress tested it in the past week where it sat at 90 degrees and it's not shut off. Do you think I need to take out the CPU and apply some new thermal paste? I would have last done this in 2024 I believe.

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  3. Anish Ahmed 6,475 Reputation points
    2025-02-27T13:42:14+00:00

    Without analyzing the minidump, it is difficult to predict the exact cause. However, the description of the issue indicates thermal shutdown.

    May I know how old the PC is?

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  4. Anonymous
    2025-02-27T13:38:39+00:00

    Hi Anis,

    I did the scan and it says "Windows Resource Protection did not find any integrity violations."

    There are no minidump files created after the crash. The last one I have is from April 2024. This issue started in December 2024 and has gotten worse through January to now.

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  5. Anish Ahmed 6,475 Reputation points
    2025-02-27T12:29:21+00:00

    Greetings. My name is Anis. I'll be glad to help you today.

    Can you please send me the mini dump file so that I can analyze the crashes?

    Go to C:\Windows\Minidump

    Send me the mini dump file.

    Meanwhile, please open Command Prompt as Administrator and run SFC scan.

    sfc /scannow

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