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"No network adaptor driver found"

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Anonymous
2025-02-17T17:34:38+00:00

Until last night everything was working perfectly. Starting this morning, the WiFi button has disappeared, the can't connect to any network. When Settings is opened, it shows "Not connected, offline" clicking on it, "No Network Adapter Drivers were found" pops up. Worst part? I can't even reinstall drivers, because apparently I don't have "permission" to do so. Tried control panel, Device Manager as well. Command prompt seemed to work, but the issue resurfaced after an hour or so.

At this point it's just annoying.

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2025-03-07T21:24:38+00:00

    Try Type to Search "network reset" and run that.

    If you are not a local admin, you may need to request credentials or help from your IT Support.

    Restart the device a few times.

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  2. Anonymous
    2025-02-18T09:33:11+00:00

    Hi Katha Barai.

    Welcome to the Microsoft Community.

    Your network says "Network adapter driver not found" and you can't access the internet. You tried many solutions, and the command prompt allowed you to connect to the internet within an hour. Hopefully you can put the command you used in your reply.

    This is most likely a driver problem. And you tried to install the network adapter driver, but you can't download the driver because there is no network. You can use the following methods to install the driver on your computer.

    1. Use another device to access the official website of your network adapter (usually AMD or Intel) and download the latest network adapter driver from the support interface. Use a USB drive to transfer the program to the computer with the problem.
    2. You mentioned that you can use the command prompt to let the computer solve the problem for about an hour. If the situation can be reproduced, you can use this method to access the official website of your network adapter to download the driver.
    3. If you can't find any other electronic devices, and the network provided by the command prompt cannot be reproduced. You can try to use safe mode to enter the computer. Safe mode will use the minimum driver and may help you connect to the Internet:

    (1) Hold down shift and use "Restart" in the start button. After restarting, you can enter WinRE. If you cannot use the start menu, hold down the power button to turn off the computer, and then press the power button to turn it on. Repeat three times to enter.

    (2) Click Troubleshoot--Advanced Options--Startup Settings Options.

    (3) Click the "Restart" button.

    (4) Select "Start Windows Safe Mode Environment with Networking" (F5)

    After you manage to obtain the driver, the driver is usually a .exe file or a .zip file. If it is a .exe file, just double-click the file to install the driver. If it is a .zip file, you can use any decompression software to decompress the contents and then get the .exe file mentioned above. Follow the software instructions to install the driver.

    Best Regards,

    Raylan-MSFT | Microsoft Community Support Specialist

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