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The latest W11 update bricked my Geekom computer

Anonymous
2025-02-22T22:59:04+00:00

The latest W11 updates bricked my Geekom computer. I don't unfortunately for me have a recovery disk and none of the available recovery options that popped up worked. What are my options? The tech specs of the computer follow. The W11 version shown was the original (that worked), not the last upgrade. Right now I have a very expensive brick sitting my desk.

Bruce Ott

bruce******@outlook.com

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Lester Bernard Reyes 78,210 Reputation points Independent Advisor
    2025-02-23T01:10:07+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, there is nothing to worry I am here to assist, Just to confirm, when you boot or start the PC, what error message or code do you receive? Are you getting a Blue Screen error since you mentioned performing recovery options?

    In addition, I'd appreciate it if you could summarize the troubleshooting actions you've previously completed to avoid repeating them.

    Let me know how it goes and I hope that helps.

    Bernard

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  2. Anonymous
    2025-03-12T22:13:18+00:00

    had the same problem, Geekom sorted with a work around see it below

    We apologize for the inconvenience and thank you for your feedback in the mean time.
    Would you like to try the method in the link?
    https://service.geekompc.com/en_gb/faq/system-recovery-method/

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