Share via

The built-in camera in my Dell laptop is not working, appearing as black every time I want to use it. What should I do to fix this?

Anonymous
2025-02-24T15:01:51+00:00

The built-in camera in my Dell laptop is not working, appearing as black every time I want to use it. What should I do to fix this?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. DaveM121 871K Reputation points Independent Advisor
    2025-02-24T15:32:55+00:00

    Hi, I am Dave, I will help you with this.

    1

    Look at the function keys (F1 - F12) on your keyboard, if one of them has a camera icon, press that key or Fn + that key to unlock the webcam.

    2

    If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam?

    3

    If the webcam is still not working, go to the support page for your laptop on the Dell website, then from there, download and re-install the version of webcam drivers they provide

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-02-27T01:56:20+00:00

    When I go into camera it is showing a lock but the slide lock is open

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-02-25T18:23:09+00:00

    the small slider does not appear to be open. It is coloured pink and slider looks shut

    0 comments No comments