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There was a problem resetting your PC, No changes were made

Anonymous
2025-02-06T17:31:31+00:00

Hey everyone, i’ve been googling for 5 hours now because what started as a simple game not recognizing my wheel turned into me deciding to try and reset my PC. I already had issues with not being able to update or when i play music from the likes of spotify or apple music it automatically stops the second i press play. I’ve already wanted to reset this PC when i bought it off my friend, but it was already bugged then. I’m not well versed with system software in general and especially not with using a windows system.

I’ve tried other solutions from previous threads or articles but i either get stuck, or it just outright fails.

Windows for home | Windows 10 | Windows update

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  1. David-M 110.5K Reputation points Independent Advisor
    2025-02-06T20:34:58+00:00

    You do not need to create an installation media. Only download the Windows ISO file.

    If you are unable to download the ISO file using your PC, try downloading it using another PC (if possible) and transfer the ISO file to your PC.

    You will need an ISO in Dutch, as that is the language in which the system was installed. An ISO or installation media in a different language will give an error.

    If you have any questions, don't hesitate to ask. Click on the "Reply" button below my reply.

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  1. Anonymous
    2025-02-06T20:21:31+00:00

    that’s how far i got last time. When trying to create an installation media from my device it didn’t let me, forgot the exact error though i can try replicate it again. But i managed to get my hands on one from work now. I wasn’t sure on the language because this PC was originally Dutch, but i changed the language to English. Yet some random words will still be in dutch in midst of an english sentence. And some apps will automatically take the dutch even if the system says it’s in english.

    I have a usb stick with windows (english) on it though now. I’ve gotten to the point of setting it up from the usb stick but it says everywhere to wipe the pc before reinstalling windows and when i try to wipe the pc i can’t so i got stuck

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  2. David-M 110.5K Reputation points Independent Advisor
    2025-02-06T20:05:06+00:00

    Thanks for the clarification.

    I suggest you reset your computer using a Windows 10 ISO file. This procedure is often referred to as an In-place Upgrade or In-place Repair. But it can be used to reset the PC as well.

    Download the ISO file to perform the procedure:

    1. Access the link below and click "Download now" to download the Media Creation Tool.

    https://www.microsoft.com/software-download/win...

    1. Run the tool and click "Accept" to accept the terms;
    2. Select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next";
    3. In the "Select language, architecture, and edition" step, leave the "Use the recommended options for this PC" box checked and click "Next";
    4. In the "Choose which media to use" step, select "ISO file", click "Next", select where to save, and click "Save".

    After downloading the ISO, do the following:

    1. Double-click the ISO file to run it.

    (After running the ISO, you may need to double-click the "Setup" file to start the procedure.)

    1. On the "Install Windows 10" screen, uncheck "I want to help make the installation of Windows better" and select "Change how Windows Setup download updates";
    2. On the next screen, select "Not right now" and click "Next";
    3. Accept the terms of use;
    4. At the "Ready to install" screen, select "Choose what to keep" and select what you want to keep.

    (I suggest selecting the option "Keep personal files only" or "Nothing". If you select "Keep personal files and apps", your computer will not necessarily reset.)

    1. Click "Install" and wait for the procedure to finish. Your computer may restart several times.

    If you get any errors, let me know. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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  3. Anonymous
    2025-02-06T19:59:47+00:00

    Thanks for your help, i hope i didnt leave any import parts out

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  4. David-M 110.5K Reputation points Independent Advisor
    2025-02-06T18:03:09+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    What is the version and "OS Build" of your Windows 10?

    • Press "Windows + R", type winver, and click OK.

    If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Be sure to censor your email address if it appears. The Microsoft Community is public.

    I await your reply. Click on the "Reply" button below my reply.

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