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Fortnite Permission Issue - XBOX Cloud Gaming (Win11)

Anonymous
2025-02-23T01:10:08+00:00

Hello. Regarding the subject issue, I am somewhat new to the Microsoft Family Safety (Android) app that I use to manage my son's gaming laptop running Windows 11. Is there a way for me to configure the settings within MS Family Safety to allow him to play Fortnite via the XBOX Cloud Gaming interface within Windows 11 on his laptop? See attached image for the message I receive when attempting to load & run the Fortnite game. I also manage his Fortnite gaming via the Epic Games account I created for him. Let me know if there are any other questions or requests for additional information I can address. Thank you in advance!

Windows for home | Windows 11 | Family and online safety

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  1. Jonathan Deives 72,650 Reputation points Independent Advisor
    2025-02-23T03:13:14+00:00

    Yes, in order to configure it you need to download the app.

    This is a link to download it if you want to open it on your phone;

    https://www.xbox.com/en-US/apps/family-settings...

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  2. Jonathan Deives 72,650 Reputation points Independent Advisor
    2025-02-24T03:51:10+00:00

    Check the game's audio settings to see if the microphone option is selected correctly.

    If it is and the problem persists, it would be best to contact Epic Games support.

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  3. Anonymous
    2025-02-24T03:45:14+00:00

    Yes, in order to configure it you need to download the app.
    This is a link to download it if you want to open it on your phone;
    https://www.xbox.com/en-US/apps/family-settings...

    Thanks for the confirmation and this method was successful in allowing gameplay on Fortnite. On a related note, are there any audio and/or voice chat restrictions imposed by the XBOX Family Settings app? My son couldn't seem to get the voice chat feature to work correctly while in-game (i.e. could hear sound but could not be heard). All audio settings within Win11 appeared to be configured correctly so just wanted to ensure I didn't miss anything permissions-related with the new XBOX Family Settings, app. Thanks again for the support, much appreciated!

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  4. Anonymous
    2025-02-23T03:07:26+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you.

    In order for him to be able to play Fortnite through Cloud Gaming, you will need to change family safety setting.

    You can follow the steps in this link;
    https://support.xbox.com/en-US/help/games-apps/...

    Thanks for the response Jonathan. Based on your reply, it sounds like I will need to download & configure the XBOX Family Settings app for Android, correct? I currently only have & use the Microsoft Family Safety Android app but I don't think that's what you are referring to.

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  5. Jonathan Deives 72,650 Reputation points Independent Advisor
    2025-02-23T02:49:05+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you.

    In order for him to be able to play Fortnite through Cloud Gaming, you will need to change family safety setting.

    You can follow the steps in this link;

    https://support.xbox.com/en-US/help/games-apps/...

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    1 person found this answer helpful.
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