Google Chrome freezes

I turned off Chrome's graphics acceleration and so far, it is not freezing. Thank you for your help.

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

When was the last time it worked properly? Have you made any changes to your computer recently?

Please try the following methods below.

1. Please try to update your Google Chrome browser

Open Chrome > Click 3 dots > Help and Feedback > About Chrome

2. Clear cache and cookies

Open Chrome > Click 3 dots > Settings

Select Privacy, search, and services > Under Clear browsing history

Click Choose what to clear

Select your preferred Time Range and items to clear

Click Clear Now

3. Disable or Uninstall Chrome extensions

Open Chrome > Click 3 dots > Extensions

Please check if one of your extensions is causing the issue

4. Disable Hardware acceleration

Open Chrome then click 3 dots

Select Settings > System and Performance

Toggle off "Use hardware acceleration when available"

Restart your browser

If the issue still persists, you may need to consider performing a Reset of Chrome.

Open Chrome then click 3 dots > Settings

Select Reset Settings > Restore settings to their default values

Click Reset

Restart your computer

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor

Great, I am happy that worked. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

You're most welcome and have a great weekend.