I have intstalled EMEET SMARTCAM C960 KIT and the camera will not come on. Every time I click on the app then it goes away. Any suggestions on how to solve this issue?

Hi lakiesha, hope you're doing well. I'm Ian, and I'm happy to help you today.

First, make sure your EMEET SMARTCAM C960 is properly connected to your PC. Try unplugging and re-plugging the camera into a different USB port, preferably a USB 3.0 port for better performance. Once connected, check if the camera is detected by going to Device Manager (press Win + X and select Device Manager), expanding the Imaging Devices section, and looking for your camera. If it's not listed, there could be a hardware or driver issue. To resolve this, try updating the camera drivers by right-clicking on the camera in Device Manager, selecting Update driver, and choosing Search automatically for updated driver software.

If that doesn't work, visit the EMEET website to download the latest drivers for your model. Also, make sure that your apps have permission to access the camera by going to Settings > Privacy > Camera, and ensuring Allow apps to access your camera is turned on.

If you're using specific camera software, you might also want to test the camera in other apps to check if the issue is related to the app you're using. This can help determine if the issue is with the camera itself or just with one specific app.

This is a user-to-user support forum, and I am a fellow user.

I hope this helps, but please let me know if you need anything else.