Hi, I'm Ravish, an independent Windows advisor, and I'm here to assist you today.
Here are steps to troubleshoot the Bluetooth connection issue for your Logitech M720 mouse on Windows:
- Remove Device Completely
Go to Settings > Bluetooth & Devices.
Remove the M720 mouse under paired devices.
- Check Device Manager
Open Device Manager (Win + X > Device Manager).
Expand Bluetooth, right-click your Bluetooth adapter, and select Uninstall device.
Restart your PC to reinstall the adapter automatically.
Let me know if it helps