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How can i fix my mouse?

Anonymous
2025-02-18T17:12:40+00:00

So basically one day while i was using my laptop windows 11 uh my mouse started glitching like when i move it, it sometimes stop in place and a notif said that my mouse (wired) was corrupted i think and it said that i should disconnect and recconect it. so as a normal human being i tried to move the cursor with the touchpad and guess what? it had the same problem too. it goes in the random directions when i move it and it has this like raggy like 12 fps movements. so i restarted my laptop and the cursor worked with the mouse. and guess what? it did the glitch again not even 10 minutes later. i really need help. i tried updating the system but im fully upgraded. i searached the web and it said reinstall drivers and i did but it still glitches. please help!

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-02-19T07:55:59+00:00

    Hi Yhohann

    Welcome to the Microsoft Community

    Understanding your problem, the mouse and touchpad appear abnormal and temporarily recovered after reboot

    To scan and repair your Windows system using commands:

    Search for CMD, locate the Command Prompt, and select Run in Administrator Mode.

    Enter the following commands one by one and make sure to execute the next command after the previous one completes.

    DISM /Online /Cleanup-Image /ScanHealth 

DISM /Online /Cleanup-Image /CheckHealth 

DISM /Online /Cleanup-Image /RestoreHealth 

SFC /Scannow

    Once the scan is complete, you can check the scan information to see if the problem has been detected and fixed.

    Uninstall and reinstall the input device driver

    Right-click Start Menu > Device Manager > Expand “Mice and Other Pointer Devices” and “Ergonomic Input Devices”.

    Right-click to uninstall the related devices one by one (e.g. HID-compliant mouse, touchpad driver, etc.), and check “Remove the driver software for this device”.

    Restart the computer, the system will automatically reinstall the driver, if not, please go to the computer brand support page to find the corresponding model to download manually!

    Test in Safe Mode

    Restart your computer, in the login screen, press and hold Shift and click the power icon > select “Restart” > Troubleshooting > Advanced Options > Startup Settings > Restart and press F4 to enter Safe Mode.

    Observe the mouse and touchpad in safe mode.

    Contact me if you need anything else.

    Best wishes

    Merek.Z - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-03-13T16:49:11+00:00

    sorry it took a month to reply but uhh. i realized the problem. when i put my charger it bugs when i pull it out it doesnt. so idk what to do. thanks for ur time

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  3. Anonymous
    2025-02-25T03:24:07+00:00

    Hi Yhohann

    You mentioned that while playing games it always happens that

    Monitoring Hardware Resource Usage

    Open Task Manager → go to the Performance tab → observe the CPU, GPU, RAM, and disk usage while the game is running.

    See if one of the resources (especially the CPU) is constantly approaching 100%, causing input lag.

    Turn off Mouse Acceleration and Accuracy (if it is on), there may be compatibility issues!

    Windows Settings → Bluetooth and other devices → Mouse → turn off “Improve pointer accuracy”.

    Try to perform an override installation (in-place upgrade) of the system to make sure that the system itself does not have corrupted or abnormal files.

    Disclaimer: Let's try to perform an in-place upgrade, which will refresh your Windows files and operating system without deleting files or applications. However, we still recommend backing up your computer in advance if it contains important data.

    Once you have completed the backup, please follow the detailed steps and videos in this thread: How to run In-place upgrade in Windows 11 - Microsoft Community

    Best wishes

    Merek.Z - MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2025-02-23T13:50:59+00:00

    Not working.. still happens

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  5. Anonymous
    2025-02-20T15:55:08+00:00

    Thanks for responding. it helped fixed my touchpad but the mouse is still glitching. i figured out that when i play games for (ex: honkai star rail, sifu, roblox etc) it always happens. i never got this problem until know and i'm worried but your solution helped me fix the touchpad. do you have any other solutions?

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