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Webroot help please!

Anonymous
2024-12-03T22:09:54+00:00

Webroot repeatedly keeps popping up, recommending I block a file, but it doesn't show me the name of the file even when I choose "Show event details". It only started doing this today.

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2025-02-04T17:51:57+00:00

    Advice is to find something else. WR has lost ground over the years and doesn't seem to catch hardly anything. OpenText bought it and has nothing but shuffle around the interface and try to squeeze more money by creating paid add-ons like Secure or Encrypted DNS you can get for free from other vendors. Support takes days going back and forth answering questions with questions.

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  2. Anonymous
    2025-01-04T16:47:01+00:00

    Same here.

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  3. Anonymous
    2024-12-12T13:45:25+00:00

    This exact thing just happened to me this morning after Windows 10 updated last night. So it must be related to the update somehow.

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  4. Manoel Barros 18,090 Reputation points Independent Advisor
    2024-12-04T01:47:26+00:00

    Hello! I'm Manoel Barros!

    I would advise contacting Webroot Support. Sometimes it is a bug that occurred in a software update, a false positive, among others.

    You can contact them here:

    https://detail.webrootanywhere.com/servicewelco...

    NOTE: This is not a Microsoft site, but it appears to provide accurate and reliable information. Be aware of ads that may advertise products that are often classified as PUP (Potentially Unwanted Products). Research any product advertised on the site before deciding to download and install it.

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