Been having Critical Kernel Power ID 41 error for a couple months

i had 41 63 with bug check code as 307 and no dump file was created that was also the critical error with volmgr .41 63 means anything in abrupt shut down. please dont mistake it to be only power issue . ran the disk checking cmd sfc commmands came clean. no virus scanned with bit defender full version total security. had no clue suspected insider build. uninstalled win 11 installed clean withoout insider build . lol still the issue persisted same issue. installed all drivers according to microsoft updates. changed bios versions changed more secure boot settings . ssd was clean ram was clean. tried them on different computer and they were successfull. thought motherboard is old and worn out . so researched a bit about 41 63. firstly it is not indicative of any particular fault but only indicative of system not shut down properly. it means more than simply misunderstanding as power failure. very important........ because after reading this post in multiple sites i changed the power cord but mine is laptop so even with battery power it happened. so tried another yoga 520 battery for power failure . still the issue is persistent. we need to clearly understand that system did not shut down properly means lot of issues need to be analysed first is to find software or hardware. reinstalling OS to a clean version clears the doubt on software. so now it should be ram ssd motherboard or processor etc. ram and ssd could be easily found by interchanging. but motherboard and processor?????. so as a final attemp i opened the fan on processor LMAO, it stuck there couldnt remove. just thinking about the viscosity of heat sink but very hard to remove . many online websites said to shake the fan gently but to no help gentle worked . i put the phone on vibration and placed it above for 15 to 20 min. and then a gentle twist released the deadlock of dried heat sink. now my suspicion was is it causing more heat and abruptly shutting the processor with processor fail safe taking the lead?????not allowing any software to record the event in any even manager and so on????? so cleaned them and reinstalled new heatsink which is less than a dollar in india. OMG no more kernel 41 63. no bsod. i even tried manual bsod maker software to check dump file creation before getting into hardware it worked like a charm created dump file. so i thought motherboard is old and the laptop is 10 year old model i3 8th gen yoga 520 flip with pen. all the tough time after the 2024 last update so my focus was only on insider build . now after feb 2025 the bloody HEAT SINK replaced and i am writing the details of all the hardships i came through for 3 months with the same laptop. HEAT SINK HEAT SINK HEAT SINK.

Hi,Jun rhino

Thank you for your reply, you can refer to the following suggestions on how to proceed to check your computer's hardware issues:

1. Use the built-in diagnostic tools:

Windows Performance Monitor: Search for “Performance Monitor” in the Start menu and open it. Navigate to Reports > System > System Diagnostics for a detailed report on your system's hardware and performance.

2. Windows Memory Diagnostics: Search for “Windows Memory Diagnostics” in the Start Menu and open it, select “Reboot now and check for problems”. This tool will restart your laptop and check for memory (RAM) issues.
3. Use third-party diagnostic tools:

Tools such as HWMonitor and CrystalDiskInfo provide a more comprehensive check, including temperature readings, voltage levels, and disk health.

In addition, if you're not very knowledgeable about hardware, it's still recommended that you contact the computer's manufacturer's after-sales support directly to check for parts that need to be replaced and so on.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. 

Best regards

Bobhe | Microsoft Community Support Specialist

Based on your description, it is likely that your computer is shutting down due to a power outage rather than a system error. Therefore, the computer does not have time to generate a dump file.

You need to check if there are any hardware issues with your computer, especially since you have reinstalled the system multiple times, making it unlikely that the issue is with the system.

Hello, Jun rhino

Welcome to the Microsoft Community.

It looks like you are experiencing a Kernel-Power ID 41 (63) error, which usually means that the system has unexpectedly shut down due to a power problem. Since you have already tried some of the troubleshooting steps, here are some further suggestions to help you diagnose the problem:

1. Power Problem (Battery/Charger)

Since you mentioned that the problem occurred after the battery was dead and you have replaced the battery twice, the problem may still be related to the power system. You can try the following steps:

Unplug the charger test: Try using the computer on battery power alone to see if it crashes. If it does not crash, there may be a problem with the charging circuitry.

Replace the charger test: Sometimes a faulty or underpowered charger can cause power fluctuations that can trigger a Kernel-Power error.

Check the battery health in the BIOS: Enter the BIOS and check the health of the battery. If the battery health is poor, it may cause system instability.

Press Windows Key + R to open the Run dialog box, type cmd, and then press Enter.

Generate a battery report:

Type the following command in the command prompt and press Enter: powercfg /batteryreport

The command generates a report file named battery-report.html, which is saved in the current user's User folder by default. The path is similar to: C:\Users\battery-report.html

You can share it here for me to check for you.

2. Overheating check

Overheating can cause the system to shut down unexpectedly, causing Kernel-Power errors.

Monitor temperature: Use software to track the temperature of the CPU and GPU. If the temperature is too high, it may be overheating, and you need to consider solutions such as cleaning the heat sink or replacing the thermal paste.

3. BIOS update and configuration

Although you have updated the BIOS, resetting the BIOS settings to default values ​​can sometimes solve the problem. It may be that some improper configurations have caused system instability.

Reset BIOS to default values: Enter the BIOS and restore the default settings. After completion, you can reconfigure settings such as boot order or power management.

Disable fast startup: Fast startup can sometimes cause problems with certain hardware configurations. Try disabling it in the BIOS.

4. System and Event Logs

You have already checked the Kernel-Power log, but you can also check other system logs for more error information:

Event Viewer: Check for other related errors under Windows Logs > System and Windows Logs > Application, which may provide more clues about the cause of the crash.

Reliability Monitor: Search for "Reliability Monitor" in the Start menu, which can also provide an overview of key system events.

5. Memory and Storage Check

Faulty memory or storage devices may cause system instability, resulting in unexpected shutdowns.

Run Memory Diagnostic: Type "Windows Memory Diagnostic" in the Start menu and run the tool to check for memory problems.

Check Storage: Use the chkdsk tool to check your hard drive or SSD for bad sectors or corrupted files. Run in an administrator command prompt:

chkdsk C: /f /r

Replace C: with the corresponding disk letter.

Disclaimer: Running chkdsk can check the file system and file system metadata of a volume for logical and physical errors. To avoid any trouble for you, do not cancel or interrupt chkdsk, and back up important data.  

More information please refer to this chkdsk | Microsoft Learn. 

6. Driver and Software Conflicts

Although you have updated many drivers, some specific drivers may still be the source of the problem. You can try:

Update chipset drivers: Make sure the Intel chipset drivers and Intel Management Engine Interface drivers are up to date.

Rollback drivers: If the problem occurs after a specific driver update, you can try rolling back to an older version, especially for graphics, network, or storage drivers.

Disable unnecessary startup programs: Some software may interfere with system stability. Try disabling unnecessary startup programs through Task Manager or MSConfig.

7. Generate a kernel memory dump

If you still can't generate a kernel memory dump, it may be a configuration issue:

Make sure the memory dump is set correctly: Go to Control Panel > System and Security > System > Advanced system settings, click Settings in the Startup and Recovery section, and make sure the Write debugging information option is set to Kernel memory dump or Complete memory dump.

Check the page file size: Make sure the system has enough space to generate a dump file. If it is set to None, no dump file will be generated. Set it to System managed size.

In addition, you can also refer to the following thread to see if there is a blue screen log generated and can also be shared here:

How to post crash dumps after Blue Screen of Death in Microsoft - Microsoft Community

8. Hardware Diagnostics

Run MSI's built-in diagnostic tools: Many notebook brands, including MSI, provide built-in hardware diagnostic tools. Running these tests may help you find out if it is a hardware problem, especially the battery, motherboard, or power management circuit.

Disclaimer:  Microsoft provides no assurances and/or warranties, implied or otherwise, and  is not responsible for the information you receive from the third-party  linked sites or any support related to technology.  

If you are going to modify BIOS Settings, please  back up all your personal files first to ensure you do not lose data.  

Best regards

Bobhe | Microsoft Community Support Specialist

Thanks for answering my problem I gathered what information I could using this here is what I found out so far.

1. Still experienced the crash without the charger and even while downloading somethings or configuring with settings or running scans.

2/3. Went into BIOS and restored to default settings, couldn't find an option to check battery health there.

4. I have uploaded some images and information on one drive document.
   Document.docx
   battery-report.html
5. Ran the scan the first time and got a random shutdown a quarter through the check. Ran it again and it worked and mainly said fixing drive 4 C: if I remember correctly, this is mentioned in the document.
6. Disabled some start up apps and updated what drivers I could.
7. Don't know why but it won't generate a kernel memory dump in the document I show the settings and file location but it's not there.
8. I don't have MSI dragon centre and I tried redownloading it but had the issue of a restart loop so I gave up on that one, only way to do this would be reset my laptop again and use dragon centre that comes up that way.

Haven't had the error while writing this as of yet, mainly concerned about the kernel memory dump not happening.