Application Event Log query

Thank you so much my friend, health issues are unpredictable and I appreciate your patience.

I'm here whenever you're ready to explore solutions, and there's no rush at all. Your current method of using the bookmarklet is exactly right and I'm glad it's working well for you!

Just a quick note about the command lines I shared, I personally tested them on my personal laptop and work computer (running Windows 10 and 11) to make sure they work perfectly. If you want to experiment, rest assured that they are proven and safe. Assuming, of course, that it works for you!

Adobe licenses-wise, I completely understand your position on their licensing model, which is a common obsession.

Including my grandfather who used to have this nagging problem, I got him a new laptop this past year now with a dual system installed. (Including Windows 10 + Windows 11)

Now, just enjoy bookmarking shortcuts and your creative process. If any problems arise (even months later!), please feel free to contact me. Your patience and positivity are inspiring, thank you for being such a considerate collaborator!

Please note: If the thread gets closed or you ask some other question, don't worry, I'll separate your reply into a new thread for processing so that the community can keep better track of it and help other users with similar questions.

It is an honor to assist you and I hope that my efforts will be helpful to you.

If you find my support helpful in some way, I kindly ask that you log into the account that posted the thread and select “Yes” and “Mark as Answer” under the post that provided the information and scenario. (Be sure to log into the account where you posted the thread, thank you very much!)

This small gesture will not only help other users find useful information and programs more easily, but it will also build a friendlier and more useful community for everyone.

Thank you for your understanding and support, I really appreciate it!

Have a great day and take care of yourself!

Best Regards.

Arthur

Hi DesE Gershon

Welcome to Microsoft Community.

Based on your description, I understand that you have created a number of shortcuts for your Internet project, but recently you suddenly received an error message prompting you to look at application-related events in the Event Viewer. I understand very well how you feel!

I see that you seem to have been directed to posting threads in the forum by phone support or online support.

Don't worry friend, let me help you!

Your problem seems to be related to the shortcuts created, and there may be some cases of corrupted shortcuts triggering the “Application Event Log” error. Of course there could be other reasons for the error.

Here are some of my guesses as to what might be causing the problem.

1. Corrupted shortcuts, if the path to the web page/program that the shortcut points to is not working, it may trigger a syslog warning.
2. If you installed a system update four days ago, there may be a conflict causing permissions or compatibility issues.
3. The shortcut requires administrator privileges or the current account has insufficient privileges.
4. The logging event itself is abnormal, and the Event Log service (Event Log) may be experiencing malfunctions.

I will give you some suggestions and options to hopefully solve your problem or find out what is causing it! However, as this is a first reply with little information and the problem needs to be investigated in different ways, please understand and provide more information (pictures would be great!) in your reply. Thank you very much!

Option 1: If you are getting an error when opening a created shortcut, it is best to manually check the validity of the shortcut first.

Right-click on the problematic shortcut -> select “Properties” -> select “Shortcuts” in the upper tab, at this point we need to check if the link in the “Target” field is correct (especially if the URL is complete).

Assuming that the shortcut you opened points to an application or a local file, we can do the same thing to make sure that the file path exists (e.g. C:...).

Option 2: Consider that the error message has prompted us to go to the Event Viewer and check the logs related to the application events.

So let's check the event logs manually. (This step is very important!)

“WIN + x” to select ‘Event Viewer’ -> Expand ‘Windows Logs’ in the left navigation bar -> Click ‘Applications’.

After waiting a while for the event log to refresh, in the list of logs in the right pane, look for an “Error” or “Warning” event from four days ago (with a timestamp that matches the time of the problem).

Double-click on the specific event and record the following information:

1. event ID (e.g. 1000, 4001, etc.)
2. the description of the error (e.g. “Unable to access the specified path”)
3. source (e.g. Application Error, SideBySide)

You can also export the logs, upload them to a cloud drive and attach a sharing link in your reply. I can also do an in-depth analysis for you on my private computer and provide you with the results of my analysis.

Option 3: Consider the possibility that it may not necessarily be the shortcut that is corrupted, but the Event Viewer itself.

In this case, the problem may be caused by the corruption or loss of some system files or components.

We can try to repair the system completely in two ways to at least make sure that the problem is not due to system corruption.

1. Scan and repair the system from the command line.

Click “Windows Logo Key” to open the search bar -> Type “cmd” in the search bar and open it with administrator privileges -> Please enter the following commands

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

SFC /Scannow

Please note: The above commands need to be repeated 5~6 times to ensure the completeness of the scan!

2. Please try the non-destructive repair.

The steps are as follows

(1) First download the Media Creation Tool for Windows 10 via the following link. (Media Creation Tool)

The link is: Download Windows 10

Once the download is complete open it and select the ISO file.

(2) After downloading the ISO file, double click to open and run “setup.exe”.

(3) Under the “Install Windows 10” page, select “Change how the installer downloads updates”.

(4) Under the “Get Updates, Drivers, and Optional Features” screen, select “Not Now”.

(5) Follow the instructions to continue.

Please note: If prompted for a key, the downloaded ISO image file does not match the current system version.

(6) Under the Select what to keep screen, make sure you select “Keep personal files and applications” so that the contents of your computer will not be affected or lost.

(7) Start the non-destructive repair.

Option 4: If you notice that there appears to have been a system update four days ago and the problem occurred after the system update.

At this point we can try uninstalling the update to see if the problem still exists.

Open Settings with “WIN + i” -> Select “Windows Update” on the left sidebar -> “Update history” -> “Uninstall updates” -> Uninstall this update based on date and time.

In addition to this, as there is less information in the first reply, please allow me to confirm some questions with you to be able to understand your situation in more depth.

1. What are the specific event IDs and error descriptions in the event log?
2. Is the shortcut in question a web link or a local program?
3. Did you perform a system update/install new software four days ago?

I sincerely hope that the above information and programs will help you! Please feel free to contact me (Photos related to the question would be great!).

I look forward to hearing back from you. 

Best Regards

Arthur Sheng | Microsoft Community Support Specialist

Hi again Arthur.

Just tried again to create an internet shortcut and sadly back to the same problem.

Des.

Hi Arthur.HY

Iv'e attempted your list as best as I can.

Re go to Properties and select Shortcuts. No shortcut tag showing.

Re Event View procedure. No Error on Warning Event showing.

Somehow I managed to download Windows 10. This took sometime of course. It went through the process and eventually I was able to restart. Then tried the shortcuts again but alas back to the Error message.

Rechecked the Bookmarks list and all working there. Which is fine for me. I haven't yet tried to create a new internet shortcut but will try after sending this. I am grateful nonetheless for your help but as I said I am very non-techi.

Whilst writing. Is it possible to arrange the Bookmarks in alphabetical order at all.

And also, if I may be impertinent, would you know if Adobe Photoshop Elements 15 and Adobe Lightroom 4.1 works on Windows 11? My present work using a desktop computer with Windows 10 they do but I have just got a new laptop that I may attempt to use these on. Regards, Des.

Hi Arthur HY

I've just opened your reply.  As I am a very non-techi person it will take me some time to digest and then make some attempts.

I have also achieved an interim solution by going into Google and adding some of the internet items I need there to All Bookmarks which isn't too bad a method for me at present. 

I'll keep you updated as and when.

Regards,  Des.