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Roblox not working on windows 11

Anonymous
2025-03-15T15:29:15+00:00

Trying to get in Roblox, then it plays an error sound then closes a few seconds later. Nothing has worked

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-03-16T05:43:45+00:00

    Hi, Neervik Shrestha

    Welcome to Microsoft Community.

    We understand that you encountered an error when running Roblox on Windows 11.  I suggest you try the following troubleshooting steps:1. Check system updates and components.Install the latest Windows update:Some users feedback that the update of Windows 11 24H2 may cause compatibility problems, so it is necessary to ensure that the latest patch (such as KB5051987) has been installed in the system, and check whether it depends on the earlier patch (such as KB5043080).Operating steps:Go to settings > Windows updates to check and install all pending updates.Repair system files:Use the command prompt to repair system files:sfc /scannowDISM /Online /Cleanup-Image /RestoreHealth2. Update or rollback the graphics card driverNvidia/amd/Intel graphics driver:Driver incompatibility is a common cause of crash. It is recommended to download the latest driver through device manager or official website, or try to roll back to a stable version.Operating steps:1. Right-click Start Menu → Device Manager → Expand Display Adapter → Right-click Video Card → Update Driver or Rollback Driver.2. If you use NVIDIA graphics card, you can try to disable or update additional software such as NVIDIA Broadcast to avoid conflicts.3. Fix Roblox installation and dependenciesClean and reinstall Roblox:Uninstall the Roblox client completely, delete the residual files (default path C:\Users\ < username > \AppData\Local\Roblox), and then reinstall it from official website.Note: If the installation package is wrong, you can try to manually install 8 after decompression with WinRAR.Check the runtime and DirectX:Install the latest version of. NET Framework and Visual C++ Redistributable, and ensure that DirectX 12 supports normally (check by dxdiag command.4. Adjust compatibility and permissionsRun as administrator:Right-click Roblox Shortcut → Properties → Compatibility → Check Run this program as administrator.Disable full-screen optimization:Check Disable Full Screen Optimization in the Compatibility tab.5. Turn off conflicting softwareAntivirus software or firewall:Temporarily disable the third-party security software and test whether to intercept the Roblox process.Background program:Close Discord, OBS and other applications that may occupy graphics cards or network resources.*Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.*If the above methods are not effective, it may be a compatibility problem at the bottom of the system. It is recommended to contact official support of Roblox or wait for subsequent patches.

    Best Regards

    Nicholas.Z - MSFT | Microsoft Community Support Specialist

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