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exe virus

Anonymous
2025-03-23T14:54:11+00:00

I received an e:mail from what I thought was a trustworthy source with a PDF attached. I downloaded/opened the PDF I could see an exe and it's now affecting the performance of my computer. I keep getting this window/screen refresh every few minutes and i can sometimes see dos coding in the background. I have a screen shot of the message which reads replace or skip files "copying 4 items from rdhas to temp". Microsoft Support has run various diagnostics, malware and sfc scans and yet this message keeps popping up. I appreciate the help

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2025-03-25T12:45:19+00:00

    Yikes! Thanks again for your prompt reply- I really appreciate your help

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  2. Anonymous
    2025-03-23T23:31:11+00:00

    attached are the screen prints of the completed safety scanner, logon tab and scheduled tasks tab

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  3. DaveM121 881.2K Reputation points Independent Advisor
    2025-03-23T15:51:36+00:00

    Glad to help!

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  4. Anonymous
    2025-03-23T15:50:23+00:00

    Hi Dave, thanks for your reply and I appreciate your help. I'm running the Microsoft safety scanner right now and I'll update once complete. I'm heading to appt so I'll post later today. Thanks again

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  5. DaveM121 881.2K Reputation points Independent Advisor
    2025-03-23T15:26:58+00:00

    Hi, I am Dave, I will help you with this.

    1

    Download the Microsoft Safety Scanner and run a full scan with that, at the end of the scan, does it find any malware on your PC?

    https://learn.microsoft.com/en-us/defender-endp...

    2

    Click the link below to download a small free utility that does not require installation.

    https://download.sysinternals.com/files/Autorun...

    When the file downloads, unzip it.

    Run Autoruns64 as Administrator

    A

    Select the Logon tab at the top of Autoruns.

    Please provide a screenshot of all entries on that tab.

    B

    Select the Scheduled Tasks tab at the top of Autoruns.

    Please provide a screenshot of all entries on that tab.

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